Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5809 in Oro Valley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Oro Valley.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
122 reviews
5 stars
73
4 stars
3
3 stars
5
2 stars
3
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service from staff, with several mentioning condescending attitudes and lack of assistance.
Staff Friendliness
While some reviews praised individual staff members for their friendliness and helpfulness, there were numerous complaints about overall staff demeanor being unfriendly or dismissive.
Service Efficiency
Several customers noted issues with service efficiency, including long wait times and complications with simple processes, contrasting with a few positive experiences of quick service.
Pricing Concerns
Customers expressed dissatisfaction with perceived high prices for services, including shipping and printing, with some feeling that charges were not clearly communicated.
Mixed Experiences
Overall, experiences varied widely, with some customers having positive interactions while others reported significant frustrations, indicating inconsistency in service quality.
- IIINGRAMJan 3, 20263.0Website says open till 5pm Saturdays.. Drove to location. Closed. Who knows what time they close?
- THTanner HeiserDec 8, 20251.0This UPS store is not worth anyone’s time. There is plenty others find a different one. The owner of this store clearly doesn’t care about staff as they are rude. Their Amazon machine works half the time. I had a box to big for the machine I scanned it told me to see a cashier. Went to cashier and he said go to the machine. When told him the machine said to see him he said his computer doesn’t work for Amazon. Went to a different cashier who was much more mature and he simply scanned the items and processed the stuff. No need to over complicate a simple process that has worked fine forever. If you’re gonna have self service equipment make sure it functions and your staff is on the same page. Avoid this store the others for the most part are good
- MSMarcia SchimaOct 27, 20251.0Clerk was condescending to me. Not helpful. I won't go in that store again
- RLRay LindstromAug 21, 20255.0Use them for all my needs…wrapping, sending, copying, they do it all…smart and friendly. Never a problem. Ehab is the greatest!
- LTLady TaylorJul 29, 20251.0Poor customer service. They refused to take Amazon packages with QR code. They tell me I have to use the self service only. No one was in the store and refused to take my package. Awful people working here.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5809 in Oro Valley offer?
The UPS Store #5809 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the opening hours of The UPS Store in Oro Valley?
The store is open Monday to Friday from 8:00 AM to 6:00 PM and Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays.
Is The UPS Store #5809 in Oro Valley locally owned?
Yes, The UPS Store #5809 in Oro Valley is locally owned and operated to serve the community.
What payment options does The UPS Store accept?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store in Oro Valley offer mailbox rental services?
Yes, The UPS Store offers mailbox rental services for your mail and packages.
Are there any special offers or coupons available at The UPS Store?
Yes, customers can save big with special offers and coupons available on their website.
What nearby businesses can complement a visit to The UPS Store in Oro Valley?
Nearby places like Shred Nations offer additional shredding services, and OfficeMax provides office equipment and printing services, which can complement your visit to The UPS Store.
Where can I find pet services near The UPS Store in Oro Valley?
PetSmart and PetSmart Veterinary Services - Oro Valley are nearby for pet grooming, supplies, and veterinary needs, convenient for customers combining errands.
Are there any food or drink options near The UPS Store in Oro Valley?
Yes, SNOWFOX restaurant and Starbucks coffee shop are nearby, making it easy to grab a meal or coffee before or after your visit.
What is the address and contact information for The UPS Store in Oro Valley?
The address is 10645 N Oracle Rd, Suite 121, Oro Valley, AZ 85737. You can reach them by phone at +1 520-544-4008 or email at store5809@theupsstore.com.