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The UPS Store

3.6
(184 reviews)

Business Details

2036 N Gilbert Rd, Mesa, AZ
85203, United States
(480) 892-4445
https://locations.theupsstore.com/az/mesa/2036-n-gilbert-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5740 in Mesa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nwc McKellips & Gilbert (Orangetree Plaza).

Details

  • DeliveryNot available

Location

The UPS Store
2036 N Gilbert Rd, Mesa, AZ
85203, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 4:00 PM
Sunday11:00 AM - 4:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.6
184 reviews
5 stars
112
4 stars
6
3 stars
1
2 stars
13
1 star
52
  • LW
    lisa whitaker
    2 days ago
    5.0
    On this visit I had multiple packages along with duplicate items and the girl that helped me was so understanding and helpful. I know it took a long time to figure everything out but she still was nice!
  • DB
    Debbie Batterman
    Apr 24, 2026
    5.0
    Great staff!!!!@
  • ST
    Sharon Taylor
    Apr 10, 2026
    5.0
    I came in on a Friday afternoon and there was only one woman working as it was right before the next shift started and the other employee was on a break. Maria was working both computers, helping customers so quickly and efficiently, it was truly a sight to see. She was kind and friendly, even greeted some customers by name. I had an Amazon return and two documents to notarize and Maria handled both quickly and happily while also greeting each customer who came in and helping as she could while also helping me. Once she was finished with me she was thanking each customer for their patience and you could tell that she meant it. The docs I was having notarized were in regards to my deceased father's estate, something that is still really emotional and difficult. Maria was empathetic and I didn't feel rushed at all. Give this girl a raise!
  • DL
    donna lofaso
    Mar 29, 2026
    1.0
    Zero stars! RUDE personnel, poor customer service, and I saved 40$ going to a different UPS store location. I won’t be back to this one. Poorly run.
  • LA
    Leo Archer
    Feb 27, 2026
    1.0
    This used to be a great store and I loved using it because it was so close and staff so friendly. Boy has that ever changed. What started off as a misunderstanding ended with me leaving in frustration. When the discussion got heated with a T-shirt ride young lady with a permanent scowl on her face, I asked for a manager's contract number. I was told she didn't have it. I asked for a name I was told she didn't have one. I asked for a owner's contact info, again she didn't have one and proceeded to walk away and ignore me. Luckily I found the manager's name on a business card but no other contact info. This lady was rude, I wasn't. She made no attempt to be customer friendly. As a result I doubt I'll ever go back. Sad because I routinely ship boxes overseas for a major corporation so I guess I'm be using FedEx from now on and will report this to my corporate office and anyone who asks my opinion. This young person is clearly in the wrong job. 0 stars

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5740 in Mesa offer?

The UPS Store #5740 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.

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