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Visit your local Post Office™ at 2415 W Broadway Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported poor customer service experiences, including rude staff and unresponsive communication.
Delivery Issues
Numerous complaints about undelivered packages, incorrect delivery attempts, and delays in service.
Staff Performance
Mixed reviews on staff performance; while some employees were praised for their helpfulness, others were criticized for being unprofessional and unhelpful.
Efficiency
Some customers noted efficient service during busy times, while others experienced long wait times and inadequate staffing.
Overall Experience
Overall, customer experiences varied widely, with some expressing satisfaction and others expressing frustration with the service.
JJ
Joseph Jilovec (JJ)
5 days ago
5.0
Fast, Friendly, and Efficient Service
The USPS in Mesa, AZ is excellent. Every time I’ve visited, the service has been fast, smooth, and easy. The staff are always friendly and helpful, taking the time to answer questions and give advice if needed. I’ve never had any issues mailing packages or letters here, and the process is always efficient.
There’s never been a long wait for me, and it’s clear the operation is well-run. Shoutout to the front-desk team and the postmaster for keeping this location running so smoothly and professionally. Highly recommend this USPS location!
BO
Bailey Olsen
Oct 20, 2025
1.0
Avoid like the plague
AB
Allison Brown
Sep 12, 2025
5.0
DAVE IS THE BEST!!!!
SF
Skvll Fae
Sep 8, 2025
1.0
Said delivered in mailbox, lies. Nothing in my mailbox. Crickets. Then I tried calling, when I was put on hold for an extended amount of time. Now I have to request a refund cause I can’t get these guys to respond about where my package is. Mind you my package was glass, yoni oil , in 100+ weather so if they misplaced it, it’s probably damaged
CC
Candice Coppedge
Sep 4, 2025
1.0
The staff here are horrible there is a lady with long black hair that is so disrespectful. I dread when I have to come to this location
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service location at 2415 W Broadway Rd offer?
This Post Office offers mail sending, package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo with an appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday through Friday it is open from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online quickly and securely at https://www.usps.com/manage/po-boxes.htm and complete setup in person.
Are PO Boxes accessible after hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specific times.
What nearby services can I visit when I come to the Post Office at 2415 W Broadway Rd?
Nearby you can find services like All American Cleaning & Concierge Services, wine shopping at Wine 2 U, and automotive services at Hopper's Automotive and The Bays Mesa.
Is there a postal service option near this USPS location?
Yes, there is another US Post Office and United States Postal Service locations nearby if you need alternative mailing options.
What recreational or fitness centers are near this Post Office?
Nearby recreational places include Skylark Studios (gym and yoga studio), Protege Performance martial arts club, and The Bracken School of Irish Dance.
How can I make an appointment for passport services at this Post Office?
Use the USPS online scheduler at https://tools.usps.com/rcas.htm to book your passport service appointment.