United States Postal Service

2.3
279 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2415 W Broadway Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2415 W Broadway Rd, Mesa, AZ
85202, United States

Hours

Reviews

2.3
279 reviews
5 stars
74
4 stars
15
3 stars
11
2 stars
9
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and unresponsive communication.

Delivery Issues

Numerous complaints about undelivered packages, incorrect delivery attempts, and delays in service.

Staff Performance

Mixed reviews on staff performance; while some employees were praised for their helpfulness, others were criticized for being unprofessional and unhelpful.

Efficiency

Some customers noted efficient service during busy times, while others experienced long wait times and inadequate staffing.

Overall Experience

Overall, customer experiences varied widely, with some expressing satisfaction and others expressing frustration with the service.
  • JJ
    Joseph Jilovec (JJ)
    5 days ago
    5.0
    Fast, Friendly, and Efficient Service The USPS in Mesa, AZ is excellent. Every time I’ve visited, the service has been fast, smooth, and easy. The staff are always friendly and helpful, taking the time to answer questions and give advice if needed. I’ve never had any issues mailing packages or letters here, and the process is always efficient. There’s never been a long wait for me, and it’s clear the operation is well-run. Shoutout to the front-desk team and the postmaster for keeping this location running so smoothly and professionally. Highly recommend this USPS location!
  • BO
    Bailey Olsen
    Oct 20, 2025
    1.0
    Avoid like the plague
  • AB
    Allison Brown
    Sep 12, 2025
    5.0
    DAVE IS THE BEST!!!!
  • SF
    Skvll Fae
    Sep 8, 2025
    1.0
    Said delivered in mailbox, lies. Nothing in my mailbox. Crickets. Then I tried calling, when I was put on hold for an extended amount of time. Now I have to request a refund cause I can’t get these guys to respond about where my package is. Mind you my package was glass, yoni oil , in 100+ weather so if they misplaced it, it’s probably damaged
  • CC
    Candice Coppedge
    Sep 4, 2025
    1.0
    The staff here are horrible there is a lady with long black hair that is so disrespectful. I dread when I have to come to this location

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.