Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2415 W Broadway Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
286 reviews
5 stars
76
4 stars
15
3 stars
12
2 stars
9
1 star
174
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for rudeness and lack of professionalism.
Delivery Issues
Numerous complaints about packages not being delivered or mismanaged, with reports of packages being marked undeliverable without attempts to deliver.
Efficiency
Some customers report fast and efficient service, while others experience long wait times and poor organization.
Facility Limitations
Customers express frustration over the lack of self-service options and inadequate facilities, such as no large package drop-off after hours.
- EAErica Avegalio2 days ago5.0Paul was so kind, very friendly!! I was in and out in 5 min!! Thanks Paul!
- AMAmanda Monroe3 days ago1.0The people who work here are misinformed and rude. I came here looking for a package from ups, they pointed to a full cart of boxes and told me that it was probably in "there" and that that won't get sorted for a couple weeks he claimed. Then he admitted they may have lost it. Usps in the 90s would never ever make a mistake. But today this location sucks. To admit it may be lost and that that happens regularly, is a shame. I had to order a new package and I did get that one fast. But a week or so after that I finally recieved my first box. Where the heck do thet get lost at? 🤷♀️
- MFMaria Flores4 days ago1.0No one picks up the phone. Called over twenty times. It just rings and rings for three minutes then hangs up. Unreachable
- BTBrin TerryJan 2, 20263.0been having issues with my packages not getting delivered or redelivered. went in today to try and pick them up and ask about some other specific issues i've had with deliveries with this usps location. i wasnt too hopeful because after i'd already called the usps call center a couple times my ticket was marked resolved even though my issue wasnt resolved and the reviews here looked pretty bad, plus when i tried calling the direct location number i hadn't gotten response. but coming in today i spoke with Cody who was very nice and professional, and he took notes on all my concerns and i felt like he really listened and cared about my concerns and helped me find my packages. i am still a bit frustrated with those delivery issues and anxiously hoping i dont have any more delivery issues with this usps location in the future but im glad Cody was there to help me. i wanted to give usps a 1 star rating but im making this a 3 star rating because Cody gets 5 stars from me. thank you Cody if you are reading this :)
- MRMelissa RosenbergDec 30, 20251.0I accidentally dropped a UPS package off at this location, which in my home location. I called the next day when I realized and the man who answered was rude and short and said the package was sent to UPS that day, without knowing any of my information. Two days later, after nothing was received by UPS I went to this location and spoke to a teller who was extremely blasé and told me they take the packages to UPS and they could sit in a bin for 2 weeks before they get to them but again the package was taken to UPS without any other information on the package. When I asked where they are taken and just shrugged and said somewhere off Van Buren. I called UPS who confirmed they often receive packages from USPS but assured it should not take 2 weeks to get scanned in. The customer service at this location is terrible. Someone from there took my items costing over $200 home for themselves. Disgusted with the lack of care from this place and it’s employees.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service location at 2415 W Broadway Rd offer?
This Post Office offers mail sending, package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo with an appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday through Friday it is open from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online quickly and securely at https://www.usps.com/manage/po-boxes.htm and complete setup in person.
Are PO Boxes accessible after hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specific times.
What nearby services can I visit when I come to the Post Office at 2415 W Broadway Rd?
Nearby you can find services like All American Cleaning & Concierge Services, wine shopping at Wine 2 U, and automotive services at Hopper's Automotive and The Bays Mesa.
Is there a postal service option near this USPS location?
Yes, there is another US Post Office and United States Postal Service locations nearby if you need alternative mailing options.
What recreational or fitness centers are near this Post Office?
Nearby recreational places include Skylark Studios (gym and yoga studio), Protege Performance martial arts club, and The Bracken School of Irish Dance.
How can I make an appointment for passport services at this Post Office?
Use the USPS online scheduler at https://tools.usps.com/rcas.htm to book your passport service appointment.