United States Postal Service

2.9
205 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 135 N Center St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
135 N Center St, Mesa, AZ
85201, United States

Hours

Reviews

2.9
205 reviews
5 stars
87
4 stars
14
3 stars
1
2 stars
3
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for being rude and unhelpful.

Package Handling

Numerous complaints about lost or undelivered packages, with customers expressing frustration over the reliability of mail delivery.

Cleanliness and Efficiency

Some customers noted that the location is clean and efficient, with quick service during busy times, while others experienced long wait times.

Staff Attitude

There are reports of staff displaying poor attitudes and a lack of professionalism, leading to negative customer experiences.
  • JT
    JOSHUA TOLMAN
    Sep 22, 2025
    1.0
    I DROP OFF MY OUT GOING MAIL FOR EBAY IN THERE DROP BOXES THEY NEVER SCAN FOR MY TRACKING THEY LOST ONE OF MY EBAY ORDERS AND I LOST $150 AND THEY NEVER GAVE ME MY INS ON IT DO BETTER AND DO YOUR JOBS THE MAIL PRICES YOU CHARGER ARE OUTRAGES AS IS
  • TD
    Tim D
    Aug 19, 2025
    1.0
    Another lost package and another bad attitude from the fine folks USPS Mesa Main Street. All brought to by the letters… USPS. Is this just a Mesa thing or does anywhere else have the same issues?
  • AP
    Amanda P
    Aug 18, 2025
    5.0
    ⭐⭐⭐⭐⭐ I had such a great experience at this post office thanks to Angela! I went in needing a self-addressed envelope and help with mailing some important papers. Angela went out of her way to make sure I got the best deal for the postage and had everything prepared correctly. She even reminded me to keep track of the tracking number she provided, which I really appreciated. Despite being the only one working at the time, she was incredibly efficient, fast, and kind throughout the whole process. Excellent customer service, thank you, Angela!
  • JA
    Josh Allen
    Jul 19, 2025
    4.0
    Genuinely attempted helpfulness. Rare for the USPS offices these days
  • TH
    Terry Holdbrooks
    Jun 16, 2023
    1.0
    My interaction here today ensured that I will spend considerable effort reading legislation that is in favor of cutting funding to the United States postal service. If you don't want to do your job, quit! I went to FedEx just down the street. They were willing to help and they smiled.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.