United States Postal Service

2.0
205 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2747 E University Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2747 E University Dr, Mesa, AZ
85213, United States

Hours

Reviews

2.0
205 reviews
5 stars
41
4 stars
13
3 stars
3
2 stars
5
1 star
143

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unhelpful behavior from staff, leading to a negative experience.

Long Wait Times

Customers frequently mentioned long wait times, often exceeding an hour, which contributed to frustration.

Delivery Issues

Numerous complaints about packages not being delivered or misdelivered, with some customers stating that their mail was not delivered at all.

Mixed Service Quality

While some customers praised individual staff members for their helpfulness, overall service quality was inconsistent.

Poor Management

Several reviews indicated a lack of effective management and organization, leading to operational inefficiencies.
  • WP
    William Powell
    Dec 16, 2025
    5.0
    My first visible, well layed out entry and services.
  • DS
    D Shoaf
    Dec 13, 2025
    5.0
    I use this post office for stamps sending packages and they do a good job helping
  • JA
    Jd Armfield
    Dec 8, 2025
    1.0
    This location is understaffed. Expect to wait in long lines that move slowly. The empoyees and supervisors are generally apathetic. Trying to pick up mail here with a pink slip is difficult. The supervisors who are supposed to run the head counter can rarely be found at the front desk.
  • DW
    Dan Waterman
    Dec 5, 2025
    5.0
    Good service. Bit of a wait in line.
  • NC
    Noah Cutts
    Nov 25, 2025
    1.0
    One star is for my lazy mailman, who refuses to walk an extra 10 feet if something is blocking the mailbox. Neither rain nor sleet nor snow, but apparently a car or a recycling bin will stop the mighty post office!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.