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Visit your local Post Office™ at 325 S Lindsay Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed; while some employees like Teddi received praise for their friendliness and helpfulness, others, particularly in the passport section, were described as rude and unprofessional.
Staffing Issues
Many reviews highlighted understaffing, leading to long wait times and frustration among customers, especially during peak hours.
Walk-In Services
Customers expressed dissatisfaction with the handling of walk-in services for passports, often being turned away or misinformed about availability.
Positive Experiences
Despite negative feedback, several customers reported positive experiences with specific staff members, indicating that service quality can vary significantly.
Facility Management
There were complaints about the management of the facility, including issues with cleanliness and operational hours not aligning with posted information.
JT
Jeff Taylor
Oct 3, 2025
1.0
Confirmed. Poor service here. Despite web information; not staffed sufficiently for walk-in passport services. One person who actually told us we would need to leave. We had everything ready. Including pictures. All they had to do was approve. BTW open appointments out until end of October.
JJ
Janet
Sep 12, 2025
5.0
I can’t remember her exact name (maybe Alyssa with a “u”?), but she was hands down the nicest clerk I’ve ever had here. Honestly the best customer service ever.. super friendly and just made the whole experience so much better.
AT
Amiyah Ty
Sep 4, 2025
1.0
Why?!
Every single time I come in here it is a different story and a waiting game.
I put my mail on hold because Im moving and came in to pick up mail and they can’t find it really?!!
My packages say per customer request it is being held at post office but ok I leave because I’m to tired to deal with this so i come back the next day and the worker wrote down my name and address went back and found all my mail……. today i’m here and just been waiting at pickup counter.
Bell was rang 2xs and nothing. Still waiting!
Makes no sense omgee
MC
Mario correa
Aug 19, 2025
1.0
Passport service wasn't the best seems like the person woke up on the wrong side of the bed. On the other hand the postal side was way more friendly and willing to help with any questions.
DB
Dalia Bustamante
Aug 13, 2025
1.0
If you’re a walk-in at this post office, prepare yourself — especially if you have to deal with Bob. While the USPS advertises that they accept walk-ins, Bob seems to have made it his mission to make walk-in customers feel like an inconvenience. His attitude is rude, dismissive, and completely unprofessional. Instead of offering basic courtesy or assistance, he acts as though you’re wasting his time. I’ve never felt so unwelcome at a public service counter. If USPS truly wants to serve the community, they should address this behavior immediately.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 325 S Lindsay Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and access various postal products and services.
Are passport applications accepted at this Post Office location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment scheduled using the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Can I rent a PO Box at this location?
Yes, you can search for and reserve PO Boxes online, and then complete the setup in person at this Post Office, bringing two valid forms of ID.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, access hours may vary, so check with this local Post Office for specific details.
What is the cost for a passport photo at this location?
The fee for a passport photo at USPS is currently $15.
How can nearby places like Walgreens and Whataburger assist me when visiting the Post Office?
After mailing or picking up items at the Post Office, you can stop by Walgreens for pharmacy needs or Whataburger for a quick meal nearby, making your visit more convenient.
Are there other postal or shipping services near this location?
Yes, nearby postal and shipping services include the US Post Office and Post Office-Mesa Sherwood, which also offer passport and freight services, giving you alternative options in the area.
What nearby financial services can I find around the Post Office?
Nearby financial services include Auto Title Loans USA, Coinstar, and LibertyX Bitcoin ATM, providing options for loans, coin exchange, and cryptocurrency transactions close to the Post Office.