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Brand Certified

United States Postal Service

2.8
(183 reviews)

Business Details

6644 E Broadway Rd, Mesa, AZ
85206, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6644 E Broadway Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6644 E Broadway Rd, Mesa, AZ
85206, United States

Hours

Reviews

2.8
183 reviews
5 stars
69
4 stars
13
3 stars
7
2 stars
3
1 star
91

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff performance is mixed; some employees are praised for their helpfulness and professionalism, while others are criticized for rudeness and unhelpfulness.

Long Wait Times

Many customers reported long wait times due to insufficient staffing, with lines often extending outside the building.

Delivery Issues

Numerous complaints about misdelivered packages and failure to attempt delivery, leading to frustration among customers.

Customer Service

Customer service experiences vary widely, with some customers receiving excellent assistance while others report dismissive and unprofessional behavior.

Facility Management

The location is criticized for being understaffed and disorganized, impacting overall service quality.
  • SW
    Sierra Wright
    Feb 7, 2026
    5.0
    Ashley is literally the best. Running this place on her own for an hour with a line out the door. She deserves praise and a raise. Love her!
  • DN
    Daniel Nishihara
    Jan 17, 2026
    5.0
    Patricha was very professional, helpful, and patient when the line was out the door! Best USPS experience I’ve had in a while!
  • KK
    Karl Kuhn
    Jan 2, 2026
    1.0
    Only 1 person behind counter, line out the door. 1:30 pm, Friday
  • AO
    alli ordaz
    Dec 23, 2025
    1.0
    They messed up our mailbox key order twice now. So frustrating. I have called numerous times and honestly in twice. I need my money back. Thank you. See my hand. Empty. No key.
  • PP
    Possum
    Dec 19, 2025
    1.0
    This location has a line out to the parking lot because they have one person helping people! Absolutely ridiculous. Also, why are so many people going to the post office and expecting them to pack their package for them and everything! That is not their job and you are slowing everything down even more.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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