Brand Certified
United States Postal Service
2.3(296 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
9855 E Southern Ave, Mesa, AZ
85209, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9855 E Southern Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
296 reviews
5 stars
78
4 stars
17
3 stars
9
2 stars
14
1 star
178
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Several reviews highlighted negative experiences with staff, particularly mentioning rudeness and lack of professionalism from certain employees, notably Tara and Karen.
Customer Service
While some customers praised specific staff members like Chris and Ayesha for their helpfulness and friendliness, many others reported poor service and unresolved issues.
Mail Delivery Issues
Numerous complaints were made about mail being misdelivered, packages not being delivered, and difficulties in retrieving mail, indicating systemic problems with delivery.
Facility Concerns
Customers expressed frustration over the layout of the drive-through mailboxes and the self-service kiosk, which were deemed inconvenient and poorly designed.
Long Wait Times
Many customers reported long wait times and understaffing during visits, contributing to a negative overall experience.
- DADerrick Alger3 days ago5.0This location is always busy but the staff is always nice.
- LMLaksh MuchhalFeb 23, 20265.0Extremely helpful and respectful staff. Helped me ship a document internationally.
- CSchase sFeb 18, 20261.0Lazy staff. Take your business elsewhere.
- MHMary Ann HorsmanFeb 8, 20265.0I have always received excellent service at this location. Staff have been helpful advising me on the best way to send important papers and packages.
- SRSteve RamirezJan 12, 20261.0Tara is terrible!!!! She’s the rudest, her facial expressions say it all. She definitely hates her job. Every single time I go in and she helps me she sighs like she doesn’t want to do my overseas package and then always complains about not enough room to put all the stickers. I’ve been mailing packages overseas for eight years and she is the only employee there that has ever complained about that. Chris, Karen and Eve never say anything or have an issue. The other thing with her is she’s more interested in whats going on with the other customers that Chris or Karen are helping than with her own customer.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 9855 E Southern Ave?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, first-time passport applications are accepted here, and many locations can also take your passport photo. Be sure to complete and print your passport application form before applying.
Do I need an appointment to use passport services at this location?
Yes, most passport services require scheduling an appointment using the online scheduler, although limited walk-in hours may be available.
What are the opening hours of this Post Office?
The Post Office is open Monday through Friday from 8:00 AM to 4:30 PM and closed on Saturdays and Sundays.
How much does it cost to get a passport photo taken here?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this location?
Yes, you can reserve a PO Box online and complete the setup in person at this Post Office by bringing two valid forms of ID.
Is the lobby accessible for PO Box customers outside of regular hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Contact your local Post Office for specific details.
Which nearby places can I visit before or after my trip to the Post Office at 9855 E Southern Ave?
You can visit places like Walgreens for pharmacy needs, Mesquite Fresh Street Mex for Mexican food, or Redbox for movie rentals nearby.
Are there other postal services close to this USPS location?
Yes, there are nearby postal facilities including another United States Postal Service location and Post Office Mesa Four Peaks.
Where can I find professional services or home improvement stores near the Post Office at 9855 E Southern Ave?
Nearby professional services include Adroit Financial Solutions and Xtermin pest control, while home improvement stores like Well Hand Pro Painting LLC and Reiter Handyman are available close by.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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