Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 9855 E Southern Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
282 reviews
5 stars
69
4 stars
17
3 stars
8
2 stars
14
1 star
174
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members, like Chris and Ayesha, received praise for their helpfulness and friendliness, others, particularly Tara and Karen, were criticized for their rudeness and lack of professionalism.
Mail Delivery Issues
Numerous customers reported problems with mail delivery, including misdelivered packages, failure to deliver mail, and lack of communication regarding package status.
Long Wait Times
Customers frequently mentioned long wait times at the post office, often exacerbated by understaffing and inefficient service.
Facility Issues
The drive-up mailboxes were criticized for being poorly designed, forcing customers to exit their vehicles, and the self-service kiosk was noted as malfunctioning.
Inconsistent Experiences
Customer experiences varied widely, with some reporting positive interactions and efficient service, while others faced significant frustrations and unresolved issues.
- JYJoel YoungNov 16, 20251.0Self service bin is ALWAYS FULL
- DLDeena LOct 28, 20255.0Chris was super helpful and friendly. He helped me with getting my address forwarding correct for AZ.
- TNThao NguyenOct 14, 20251.0I moved in my apartment on 9/26 and had changed my address on the UPSP app even before that day since I knew my application got approved. I have a package that is supposed to come on 10/14 (which was sent on 10/10, not something like 1-2 months ago before my move-in date). My package is under "Forwarded" status and I ask Tara for an GPS tracking. How hard to do that? She refuses to do GPS tracking and keeps blaming that I recently moved and I did not update my address blah blah. If I have not updated my address, how can I have a coming package tracking under my name? I show her my address in the app was already updated, she just writes down some information and says someone will call me which I doubt it. Zero help from her so I wish I could give a zero star as well.
- TBTheresa BowmanOct 9, 20255.0I’ve had Chris help me several times! I am in and out of here in minutes. I’ve never had a local feel. Staff is friendly and know how to navigate online returns! I had one incident when we first moved in and for some reason our address was still listed as vacant, so a Father’s Day order was updated to return to sender. I tried to intercept it by filling out a form online. Literally 2 hours after submitting the form, Chris called (way after they were closed) saying he saw my form and found my package and that he’d hold onto it for me. He saved Fathers Day!
- MCMark CorbyOct 8, 20255.0Totally disagree with the negative reviews on this post office. (Have been told this location is often confused with another down the street.) Just left there now, with it being my first visit. 4 people were ahead of me and I was being served in less than 5 minutes. The guy who helped me send a package, Chris, was helpful and friendly. To everyone I saw him serve! Service with a smile, just like his colleague who was serving her customers. This ain’t New York City buddy! 😎👍
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 9855 E Southern Ave?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, first-time passport applications are accepted here, and many locations can also take your passport photo. Be sure to complete and print your passport application form before applying.
Do I need an appointment to use passport services at this location?
Yes, most passport services require scheduling an appointment using the online scheduler, although limited walk-in hours may be available.
What are the opening hours of this Post Office?
The Post Office is open Monday through Friday from 8:00 AM to 4:30 PM and closed on Saturdays and Sundays.
How much does it cost to get a passport photo taken here?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this location?
Yes, you can reserve a PO Box online and complete the setup in person at this Post Office by bringing two valid forms of ID.
Is the lobby accessible for PO Box customers outside of regular hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Contact your local Post Office for specific details.
Which nearby places can I visit before or after my trip to the Post Office at 9855 E Southern Ave?
You can visit places like Walgreens for pharmacy needs, Mesquite Fresh Street Mex for Mexican food, or Redbox for movie rentals nearby.
Are there other postal services close to this USPS location?
Yes, there are nearby postal facilities including another United States Postal Service location and Post Office Mesa Four Peaks.
Where can I find professional services or home improvement stores near the Post Office at 9855 E Southern Ave?
Nearby professional services include Adroit Financial Solutions and Xtermin pest control, while home improvement stores like Well Hand Pro Painting LLC and Reiter Handyman are available close by.