The UPS Store

3.9
344 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3110 in Mesa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sw Corner Alma School & Main St. Next To Fry's.

Details

  • DeliveryNot available

Location

The UPS Store
1225 W Main St, Mesa, AZ
85201, United States

Hours

Reviews

3.9
344 reviews
5 stars
238
4 stars
12
3 stars
6
2 stars
3
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Delia received numerous accolades for her exceptional customer service, being described as friendly, efficient, and knowledgeable.

Efficiency

Customers frequently noted the quick service at this location, with many reporting minimal wait times even during busy periods.

Staff Performance

While most reviews praised the staff, there were several complaints about rudeness and unprofessional behavior from some employees, particularly Delia.

Store Cleanliness

The store was generally described as clean, organized, and well-maintained, contributing to a positive customer experience.

Mixed Experiences

Overall, while many customers had positive experiences, there were notable instances of poor service and miscommunication that affected customer satisfaction.
  • JS
    Jeffrey Schenck
    2 days ago
    5.0
    The service at the Alma School and Main location is fantastic. Delia in particular is always efficient and friendly. The rest of the staff are as well, but Delia definitely stands out!
  • AB
    Aedan Boscia
    3 days ago
    5.0
    I go to the UPS store a lot. This one is very close to my home, so it’s convenient, but I do like this location the most of any nearby. Specifically, they have friendly staff who are responsive and friendly. I’d like to give a special shoutout to Delia-who seems to always be working. She never fails to say hello, she’s always prompt in assisting with anything or offering help, and she actually seems to enjoy working at the store. Look, taking packages in to mail isn’t ever the highlight of my day, but at least when I have to there are warm and welcoming folks behind the counter who make the experience painless and pleasant.
  • JP
    Jenn Palmer
    5 days ago
    5.0
    Delia is a rockstar! I love it when she is working cuz she is efficient & sharp as a tack & gets the things done fast. I know I will be in & out! My fav ups store & my fav girl there!
  • MM
    Maureen Migacz
    Nov 15, 2025
    5.0
    The people working there are always polite and patient. Deha sp? Waiting on metoday and she was So sweet and kind, which is what you always get whenever you go to this UPS store it’s the only one I use because I know the employees here are competent and considerate
  • JM
    Juan McKelvey
    Nov 9, 2025
    5.0
    I had to ship a phone back to Verizon. Delia was quick and helpful. She took care of all the packaging for me. I was in and out in less than 3 minutes. That's the second time I've been to that store and the first time the service was also good.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:30 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store #3110 in Mesa?

The UPS Store #3110 in Mesa is open Monday through Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:30 AM to 3:30 PM.