The UPS Store

3.6
169 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4040 in Mesa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - N.E. Corner Of Power And Baseline Roads.

Details

  • DeliveryNot available

Location

The UPS Store
1959 S Power Rd, Mesa, AZ
85206, United States

Hours

Reviews

3.6
169 reviews
5 stars
101
4 stars
8
3 stars
2
2 stars
5
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees going above and beyond to assist.

Inconsistency

Several reviews highlighted inconsistent service experiences, with some customers reporting rude behavior and poor handling of Amazon returns.

Management Issues

There were complaints about management and staff training, with some customers noting a decline in service quality since ownership changes.

Efficiency

Customers frequently mentioned quick service and efficiency in processing returns and shipping, although some experienced long wait times.

Notary Services

The notary service received positive feedback, with customers appreciating the helpfulness and professionalism of the staff.
  • AE
    alex enriquez
    4 days ago
    1.0
    Drake, was very rude and was very disrespectful. I needed to help emailing the tag, after asking him for help for the email address. Idk why but he looked at me like I had it. After realizing I didn't, He goes and grabs a business card tosses to me. the card was the GM card haha. I felt like I was an inconveniencing for him because of me needing assistance. He huffed and puffed the whole interaction, I finally I told him he to go help somebody else and I would do it. It was so uncomfortable with me being around him and the attitude. I apologize to him, that I don't know the proper procedures. It honestly made me feel like an idiot and embarrassed me front of multiple people. So asked one of your other staff to assist me finish, so I didnt have to deal with him again. Shankar your a awesome dude we have had some cool conversation in the past about life but I will not be returning for a while, man. I asked where you, they said you were out of town. I'll go a little further where I am not made to look like a fool or an inconvenience to anyone else.
  • JC
    JoAnna Crockett
    6 days ago
    5.0
    Ashwant helped me to send my box back that I had been looking for the proper packaging for over two weeks. He had the perfect and cheapest suggestion for me. I truly appreciated him because I had gone to my normal UPS drop off location and what I was offered -was not feasible for my return. Thanks, Ashwant!!!!
  • AL
    Amanda Lewis
    6 days ago
    1.0
    Handwritten sign on the door saying no Amazon returns. Very inconvenient, needs to be consistent with Amazon’s terms.
  • AM
    Anica Martinez
    Dec 29, 2025
    3.0
    I’ve been coming to this location for 6 years. I was sad to see a sign on the door that says No Amazon returns. They should probably inform Amazon to take them off the options list when you set up a return.
  • KH
    Kenton Harrell
    Dec 15, 2025
    5.0
    Alex is an amazing Notary and UPS store-team-member at Power and Baseline. He was honestly the best notary I’ve ever had, and he made my visit to the UPS store fun! This is the kind of outgoing person every business wants delivering customer service because you can tell he really cares, by the way he puts his heart into going above and beyond to deliver great customer care, clear instructions, and leadership. -Kenton (AZ RE Agent)

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store #4040 in Mesa?

The UPS Store #4040 is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.