The UPS Store

3.6

172 reviews

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Business Details

1959 S Power Rd, Mesa, AZ

85206, United States

(480) 396-4700

https://locations.theupsstore.com/az/mesa/1959-s-power-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #4040 in Mesa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - N.E. Corner Of Power And Baseline Roads.

Details

DeliveryNot available

Location

The UPS Store

1959 S Power Rd, Mesa, AZ

85206, United States

Get Directions

Hours

Monday8:30 AM - 6:30 PM

Tuesday8:30 AM - 6:30 PM

Wednesday8:30 AM - 6:30 PM

Thursday8:30 AM - 6:30 PM

Friday8:30 AM - 6:30 PM

Saturday9:00 AM - 5:00 PM

Sunday11:00 AM - 4:00 PM

2026-01-19Closed

2026-02-14Regular Hours

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2027-01-01Regular Hours

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Reviews

3.6

172 reviews

5 stars

103

4 stars

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1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, others were reported as rude and unprofessional.

Efficiency

Many customers appreciated the fast and efficient service, often noting quick turnaround times for package drop-offs and returns.

Management Issues

Several reviews indicated dissatisfaction with management and staff training, leading to inconsistent service experiences.

Amazon Returns

There were complaints about the handling of Amazon returns, including inconsistent policies and issues with accepting returns.

Positive Staff Interactions

Certain staff members, like Kaitlyn and Braulio, were highlighted for their exceptional service, contributing positively to the overall experience.

EE
Emily
Feb 5, 2026
1.0
They do not honor discounts advertised on the UPS website. They're very disrespectful about it. The woman with long straight hair was extremely rude. They're a franchise, so I guess its their right to deny corporate promotions, but they didnt need to be so rude about it. The guy with the shaved head and tattoos was nice, but he was in the back when the woman took over.
DT
Daniel Trujillo
Jan 14, 2026
5.0
Dropped off my packages to this location the stagg was amazing! I will definitely come back.
AE
alex enriquez
Jan 8, 2026
1.0
Drake, was very rude and was very disrespectful. I needed to help emailing the tag, after asking him for help for the email address. Idk why but he looked at me like I had it. After realizing I didn't, He goes and grabs a business card tosses to me. the card was the GM card haha. I felt like I was an inconveniencing for him because of me needing assistance. He huffed and puffed the whole interaction, I finally I told him he to go help somebody else and I would do it. It was so uncomfortable with me being around him and the attitude. I apologize to him, that I don't know the proper procedures. It honestly made me feel like an idiot and embarrassed me front of multiple people. So asked one of your other staff to assist me finish, so I didnt have to deal with him again. Shankar your a awesome dude we have had some cool conversation in the past about life but I will not be returning for a while, man. I asked where you, they said you were out of town. I'll go a little further where I am not made to look like a fool or an inconvenience to anyone else.
JC
JoAnna Crockett
Jan 6, 2026
5.0
Ashwant helped me to send my box back that I had been looking for the proper packaging for over two weeks. He had the perfect and cheapest suggestion for me. I truly appreciated him because I had gone to my normal UPS drop off location and what I was offered -was not feasible for my return. Thanks, Ashwant!!!!
AL
Amanda Lewis
Jan 6, 2026
1.0
Handwritten sign on the door saying no Amazon returns. Very inconvenient, needs to be consistent with Amazon’s terms.