The UPS Store

4.1
212 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3950 in Mesa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Of Baseline & Ellsworth Roads.

Details

  • DeliveryNot available

Location

The UPS Store
9221 E Baseline Rd, Mesa, AZ
85209, United States

Hours

Reviews

4.1
212 reviews
5 stars
153
4 stars
7
3 stars
5
2 stars
6
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Gavin, Trisha, and Patrick for their exceptional service.

Efficiency

Customers frequently noted the quick service and ability of the staff to handle busy periods effectively, ensuring minimal wait times.

Mixed Experiences

While many reviews were positive, some customers reported negative interactions with specific employees, indicating inconsistency in service quality.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, particularly regarding shipping costs and printing services, suggesting that some felt the services were overpriced.

Store Management

There were mentions of management issues, with some customers feeling that staff morale was low during busy times, impacting service quality.
  • MS
    Michele Smith
    Nov 13, 2025
    5.0
    Us postal service sucks. You are true and consistent in your deliveries.
  • SC
    Sandy Curtiss-Guinn
    Sep 25, 2025
    5.0
    Mr Morrow was a very nice gentleman and provided my husband and I excellent customer service! We were having paperwork notarized and he was very efficient and thorough.
  • DS
    Dana Smithson
    Sep 9, 2025
    5.0
    I went to return a package for Amazon and there was a self service and a person at the register named Lance and I didn’t really know what I was doing so he helped me and within seconds I had everything done and very professional and helpful
  • SO
    Sage Owens
    Aug 30, 2025
    5.0
    The employees in this store are one of a kind, amazing! They were so efficient, polite, kind, helpful, informative, devoted, patient, and practical. Honestly, I could just keep going. They sincerely made my day! I will definitely be returning to THIS location, for all of my needs! I saw several people enthused by their service here during my visit here. Thank you again for all your dedication and hard work! Each one of these young men deserve a small raise, at the very least, just saying. Thanks again!
  • DA
    Dan Allen
    Aug 29, 2025
    5.0
    Your employee, Gavin, absolutely phenomenal. Helped me with medical record copies. He was attentive, empathetic and efficient. He seemed to notice/sense me not feeling well. He got me a chair and water, which helped me feel so much better and less embarrassed and prevented a seizure from occurring. He did the work of the copies absolutely excellent. Was very attentive to the detail, as my family and I truly need. Also noticed how well your team at this location works well together. They were all attentive and understanding. The store was very busy and others were able to get the line knocked out quickly, since I was hogging the register and Gavin’s time. Incredible person and employee he is. Thank you to the management for training so well and genuinely feel Gavin is ready. He was giving instruction to whole team while multi tasking with me. I am absolutely stunned and grateful. Thank you!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3950 in Mesa offer?

The UPS Store #3950 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.