The UPS Store

3.4
136 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3690 in Mesa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Albertson's Shopping Center At Power And McDowell.

Location

The UPS Store
2733 N Power Road, Mesa, AZ
85215, United States

Hours

Reviews

3.4
136 reviews
5 stars
77
4 stars
3
3 stars
0
2 stars
8
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while many customers praise friendly and helpful staff, several reviews highlight instances of rudeness and unprofessional behavior from certain employees.

Staff Performance

Some employees, like Josie and Maury, received high praise for their exceptional service, while others, particularly Maggie and Alexa, faced criticism for their attitudes and handling of customer interactions.

Efficiency

Customers appreciate the quick and efficient service during busy times, although there are complaints about long wait times and disorganization during peak hours.

Store Management

There are positive remarks about improvements under new management, but some customers express dissatisfaction with how issues are handled and the overall management approach.

Service Reliability

Several reviews mention issues with package handling and delivery reliability, leading to frustration among customers who expected better service.
  • AA
    Alex Arnieri
    Nov 4, 2025
    5.0
    Excellent help from the staff! Very friendly and assisted with my return
  • CG
    Clark Gregory
    Nov 1, 2025
    2.0
    Been living in area full time for ten years. Very average copy and shipping location. Sometimes lines long and employees seem to hate their job. Went to get a notary today(had a backup) and was told notary left at 3pm. Driving to my backup now
  • KB
    Kristen Brown
    Oct 29, 2025
    5.0
    I had such a great experience at my local UPS Store thanks to Maury! I came in needing notary services, and he went above and beyond to help me. He was friendly, professional, and made the whole process quick and easy. It’s so refreshing to be greeted with such genuine customer service. I really appreciate his kindness and efficiency — Maury is a true asset to this location!
  • JR
    J Redding
    Oct 27, 2025
    5.0
    Maggie you are a inspiration. Watching you was a great privilege of over coming adversity God bless you
  • HR
    H R
    Oct 27, 2025
    1.0
    I returned an Amazon package here and they obviously just took it and kept it for themselves because Amazon said they never received it. A young teenage, early 20s woman helped me and said she would package it and get it shipped off. I will not be returning to this location ever again.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Mesa offer?

The UPS Store #3690 in Mesa offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.