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The UPS Store #1320 in Mesa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Lindsay And E Broadway / Next To Fry's Supermarket.
While many customers praised the friendly and helpful staff, there were significant complaints about rude service, particularly from the manager, Vanessa.
Efficiency
Most reviews highlighted the store's quick service and efficiency, especially for Amazon returns, although some customers experienced delays and issues with package handling.
Cleanliness
The store was frequently noted for its cleanliness and organized environment, contributing positively to the customer experience.
Pricing Issues
Several customers expressed dissatisfaction with high pricing for services, particularly in comparison to competitors like USPS.
Staff Competence
While many employees received commendations for their helpfulness, there were reports of inconsistency in service quality, with some staff being described as unhelpful or rude.
MN
Mikey Ninety-One
Oct 25, 2025
1.0
Untrustworthy women working here than STOLE a package of designer items I was selling. I will be seeking damages and pressing charges.
RT
Rob Tuttle
Oct 21, 2025
1.0
If someone sends you a prepaid UPS label by email this UPS store will charge $2.00 just to print out the label. It’s not like I am trying to print off a FedEx label at the UPS store and it probably costs them less than $0.05 to do this!!! Pennywise and pound foolish.
NN
Nick Novak
Oct 20, 2025
5.0
Fast when needed, staff is always friendly when I do need to go the counter or buy supplies.
KD
Kelly Detente
Oct 6, 2025
5.0
Its always very clean, and the employees are very kind. They always say hello and to let them know if I need anything at all.
DD
deongriffen
Oct 3, 2025
5.0
Vanessa was great… she was very efficient… when I first came in she was the only employee working at the time and It was 2 customers myself and another lady. Vanessa was able to help both of us.
She made everything easy
What services does The UPS Store #1320 in Mesa offer?
The UPS Store #1320 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #1320 located?
It is located at 2753 E Broadway Rd, #101, Mesa, AZ 85204, next to Fry's Supermarket at Lindsay and E Broadway.
What are the hours of operation for The UPS Store #1320 including weekends?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
Is The UPS Store #1320 open on holidays?
The store is closed on November 27, 2025; December 25, 2025; December 31, 2025; January 1, 2026; and January 19, 2026. On November 11, 2025, and November 28, 2025, it operates regular hours.
What payment options are accepted at The UPS Store #1320?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #1320 offer mailbox rental services?
Yes, mailbox rental services are available for all your mail and package needs.
How can customers contact The UPS Store #1320?
Customers can call at +1 480-962-8616 or email store1320@theupsstore.com.
Are there nearby places where customers can eat before or after visiting The UPS Store #1320?
Yes, Giant Hamburgers and Point of Success restaurants are nearby, offering convenient dining options before or after your visit.
What nearby services complement The UPS Store #1320's shredding options?
Shred Nations is a nearby shredding service that customers might also utilize for document destruction needs.
Are there nearby wellness or relaxation options near The UPS Store #1320?
Yes, Blue Massage, Blue Foot Spa, and other beauty and massage centers are close by for relaxation after running errands.