The UPS Store

3.7
164 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1320 in Mesa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Lindsay And E Broadway / Next To Fry's Supermarket.

Details

  • DeliveryNot available

Location

The UPS Store
2753 E Broadway Rd, Mesa, AZ
85204, United States

Hours

Reviews

3.7
163 reviews
5 stars
104
4 stars
3
3 stars
7
2 stars
4
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about rude behavior from certain employees, particularly the manager, Vanessa.

Pricing Issues

Numerous reviews highlighted concerns about high prices for services, especially compared to competitors like USPS.

Efficiency

Customers generally appreciated the fast service for shipping and returns, although there were instances of delays and issues with package handling.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others reported serious issues with service and package management.
  • AA
    Adam Anthony
    2 days ago
    5.0
    This review is for Shannon, you truly are phenomenal, I really appreciate your help. Best customer service I’ve ever had at any store! Thank you for being so knowledgeable and taking the time to train me on my returns for Amazon. lol I’m sure you will remember me as I was just here about 3 mins ago ! Thank you once again!
  • EE
    ekn00
    Dec 26, 2025
    1.0
    Absolute rip off for printing. They charge you $3 just to "open the file". Then they charge you 70 cents a page to print. In what world can you justify a 3 dollar click of the mouse.... boycotted Updated: Go to the FedEx Office at Dana Park. Had a self print station, no charge to open, good rate for prints. Quick and easy to email and access files.
  • BG
    Betty Griffith
    Dec 11, 2025
    5.0
    Less expensive than USPS and the packages get there on time!
  • AW
    ariel wheeler
    Dec 11, 2025
    3.0
    Apparently this location no longer accepts USPS drop offs. If you have multiple packages just go to another location. The Southern and Higley store accepts both UPS and USPS drop offs FYI.
  • NM
    Nina Mann
    Dec 2, 2025
    1.0
    I went in today there was one customer in there I waited a couple minutes and the girl said she would help me but she was busy packing or unpacking big boxes she was no help so I left

Frequently Asked Questions About The UPS Store

What services does The UPS Store #1320 in Mesa offer?

The UPS Store #1320 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #1320 located?

It is located at 2753 E Broadway Rd, #101, Mesa, AZ 85204, next to Fry's Supermarket at Lindsay and E Broadway.