Brand Certified
The UPS Store
3.6(177 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
2036 N Gilbert Rd, Mesa, AZ
85203, United States
Certified by The UPS Store • Mar 01, 2026
(480) 892-4445
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/az/mesa/2036-n-gilbert-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5740 in Mesa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nwc McKellips & Gilbert (Orangetree Plaza).
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.6
177 reviews
5 stars
106
4 stars
6
3 stars1
2 stars
13
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and efficient, with specific mentions of Maria's exceptional service.
Mixed Experiences
While many reviews highlighted positive experiences, some customers reported rude behavior from staff and dissatisfaction with service quality.
Pricing Issues
Several customers expressed frustration over unexpected charges for services like printing labels and using tape, leading to feelings of being overcharged.
Management Changes
Feedback indicated a noticeable decline in service quality following recent management changes, with some long-time customers considering switching to other locations.
- LALeo Archer4 days ago1.0This used to be a great store and I loved using it because it was so close and staff so friendly. Boy has that ever changed. What started off as a misunderstanding ended with me leaving in frustration. When the discussion got heated with a T-shirt ride young lady with a permanent scowl on her face, I asked for a manager's contract number. I was told she didn't have it. I asked for a name I was told she didn't have one. I asked for a owner's contact info, again she didn't have one and proceeded to walk away and ignore me. Luckily I found the manager's name on a business card but no other contact info. This lady was rude, I wasn't. She made no attempt to be customer friendly. As a result I doubt I'll ever go back. Sad because I routinely ship boxes overseas for a major corporation so I guess I'm be using FedEx from now on and will report this to my corporate office and anyone who asks my opinion. This young person is clearly in the wrong job. 0 stars
- CSCheryl SpiceFeb 12, 20265.0We love going to the UPS Store
- SSSteveFeb 9, 20261.0dropped package 6 days ago and they havent even entered it into system yet..go elswhere
- MCMaria CaballeroJan 27, 20265.0Excellent store! So helpful! As a business owner it’s great to have reliable help!
- COchristy olofsonJan 25, 20265.0Because I go there everything i need to use UPS and iam treated with professional courtesy and in and out within 10 minutes at the most. Love that UPS store.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5740 in Mesa offer?
The UPS Store #5740 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What are the operating hours of The UPS Store #5740?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 11:00 AM to 4:00 PM. Hours may vary on holidays.
Does The UPS Store #5740 offer services on Sundays?
Yes, The UPS Store #5740 is open on Sundays from 11:00 AM to 4:00 PM, although holiday hours may vary.
Where is The UPS Store #5740 located in Mesa?
It is located at 2036 N Gilbert Rd, Suite 2, Mesa, AZ 85203, within Orangetree Plaza at the northwest corner of McKellips and Gilbert roads.
What payment methods does The UPS Store #5740 accept?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I use mailbox rental services at The UPS Store #5740?
Yes, mailbox rental services are available for receiving your mail and packages securely at The UPS Store #5740.
Are there special offers or coupons available at The UPS Store #5740?
Yes, you can save big with their special offers and coupons available on their website under special offers.
Which nearby businesses can I visit along with The UPS Store #5740?
Nearby businesses include Magic Maids (cleaning services), Got Roots Salon and Spa (hair salon), and Surge I.T. (IT and computer repair). You can conveniently arrange cleaning, hair care, or tech services while handling your shipping or printing needs at The UPS Store.
Are there any nearby dining options near The UPS Store #5740 in Mesa?
Yes, nearby dining options include Blue 32 Sports Grill and Rice Garden Chinese Restaurant, ideal for grabbing a meal before or after your visit to The UPS Store.
How can nearby transportation or service locations help me find The UPS Store #5740?
Nearby landmarks like Orangetree Plaza at McKellips and Gilbert roads and neighboring businesses such as Bashas' grocery store and Banner Urgent Care can help guide you to The UPS Store #5740 easily.
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