The UPS Store

3.7
144 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5140 in Maricopa offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sec 347 & Smith Enke Road - In The Fry's Marketplace Shopping Ctr.

Details

  • DeliveryNot available

Location

The UPS Store
20987 N John Wayne Pkwy, Maricopa, AZ
85139, United States

Hours

Reviews

3.7
144 reviews
5 stars
83
4 stars
11
3 stars
8
2 stars
7
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Efficiency

Despite being a busy location, most reviews noted that the service was quick and efficient, with minimal wait times.

Staff Issues

Some reviews highlighted issues with specific staff members being rude or unhelpful, contrasting with the generally positive feedback about other employees.

Package Handling

There were multiple complaints about lost packages and issues with tracking, indicating a need for better organization and communication regarding package handling.

Store Conditions

Several customers mentioned the store being busy and sometimes disorganized, with suggestions for improvements in management and staffing.
  • LB
    Lauren Brimhall
    Nov 13, 2025
    2.0
    Why do you guys always have the ambitious salesmen set up outside your door?! It is so obnoxious. They are pushy and rude. "Excuse me, can I ask you a question?! Oh and donate a bunch of money to some fake cause" "Oh I love your outfit, oh and donate a bunch of money to some fake cause." It ruins every wanting to go there
  • HC
    Haley Corder
    Nov 13, 2025
    5.0
    Line moved very quickly, great customer service, the young lady was very helpful. I had two QR codes and two labels that needed to be printed. Very easy process.
  • SM
    Susana Mota
    Nov 7, 2025
    5.0
    They are always friendly, quick and knowledgeable!
  • DM
    Deb M
    Nov 6, 2025
    1.0
    Waiting for 3 days for 1 item to be returned to amazon and it still sits at the Copa office not checked in to amazon. I’ll start going to the city to return. Done with this ups store.
  • CF
    Cordelia F
    Oct 27, 2025
    5.0
    I needed to get some stuff printed out that was an odd size and even though I'm extremely unfortunate at explaining things, Daisy was super kind and helped me get exactly what I needed. The location was also super busy and the rest of the staff were doing an amazing job at handling the rush in an efficient and professional manner. Probably one of the best experiences I've had at a shipping provider.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered by The UPS Store in Maricopa?

The UPS Store in Maricopa offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.