The UPS Store

Reviews

• KC

  Katelin Coleman

  4 days ago
  1.0
  UPS has an app yet the UPS partnership store has know idea how to use the app or know nothing off an app. Kevin is the owner who is elder and doesn’t know how to retrieve purchases to their store from the app yet dismissive and not willing to learn how to utilize new aged operations like Apps for the company that he is representing. Don’t come to this store if you need online or app service they are not trained and unwilling to go above and beyond to get information on how to utilize it.
• VA

  Victor Aldaco

  6 days ago
  1.0
  WORST SERVICE BY THE MANAGER, I ALWAYS COME AND DO MY DROP OFFS HERE NEVER HAD ANY ISSUES. WE SHIP AUTO PARTS DAILY THROUGH UPS AND UNDERSTAND THE RULES WE HAVE TO FOLLOW BEFORE SHIPPING. IF I HAD TIME I WOULD HAVE OPENED MY PACKAGE AND LET HIM THOROUGHLY GO THROUGH IT ALL, ALSO WOULD HAVE MADE HIM CALL UPS TO VERIFY LIKE HE MADE THE ASSOCIATE DO WITH ANOTHER PART I LEFT (MIND YOU THEY NEVER DO THIS). WORSE PART IS HE WAS TRAINING A NEW EMPLOYEE. WAY TO TEACH HIM HUNCHO. I WILL DRIVE THE EXTRA 20 MINUTES TO THE OTHER LOCATION THAN DEAL WITH THIS AGAIN.
• PA

  Paola Antola-Remington

  Feb 20, 2026
  5.0
  I want to thank Kevin for his outstanding customer service and for going the extra mile to make sure my documents were printed to my satisfaction. His cheerful attitude put me at ease when I was feeling stressed out and that made my day. I will definitely return to this location!
• MT

  Mike Thompson

  Feb 19, 2026
  5.0
  I had a lost package that I entered the address in wrong but it said it was still delivered. The manager went above and beyond to help me figure out where my package got delivered to, even checking cameras to see if he could see where the fedex guy went that day. Turns out it was delivered next door. Thank you for the help!
• DT

  Darius Tomoiaga

  Feb 18, 2026
  1.0
  Terrible customer service. You better make sure you have your packages taped up even an Amazon return Cuz they’re gonna charge you $1.50 for one lousy strip of tape to keep your box shut I walked out of there went next-door bought myself. A whole roll of tape came back and taped. It up. Come here if you wanna get nickel and dimmed.