United States Postal Service

2.6
130 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1750 McCulloch Blvd N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1750 McCulloch Blvd N, Lake Havasu City, AZ
86403, United States

Hours

Reviews

2.6
130 reviews
5 stars
42
4 stars
9
3 stars
5
2 stars
6
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.

Delivery Issues

Numerous complaints were made about mail being delivered to the wrong addresses, missing packages, and unreliable delivery times.

Cleanliness and Efficiency

The physical location of the post office received positive remarks for cleanliness and quick service, despite long lines.

Communication Problems

Customers expressed frustration with the inability to reach the post office by phone and the lack of effective communication regarding delivery issues.
  • KP
    Kari P
    Dec 19, 2025
    5.0
    Absolutely wonderful experience everytime I go here. The staff goes above and beyond to be welcoming. I have two toddlers and they even helped calm my boys while I filled out something. Shout out to Jenna especially - she is fantastic at her job, remembering her customers and providing service with a beautiful smile. She went above and beyond during my last trip there (less than a week before Christmas). I really appreciate all the staff there. They are doing everything right!
  • SA
    Sami Abzi
    Dec 2, 2025
    5.0
    I have spent winters in LHC for the last 6 years and never have had any issues with the services or staff of this USPS location. My packages, whether shipped out or received, arrive on time and undamaged. Very nice and dedicated staff.
  • AR
    Alora Reid
    Nov 28, 2025
    1.0
    Every single time that I’ve had a package delivered through UPS they have always had to either reschedule my package for delivery because I wasn’t home when I clearly was and they also don’t even attempt to deliver the packages. I will literally watch them put a slip in my mailbox saying that I was not home to pick up the delivery package And it’s just frustrating. That’s not great customer service at all. I now have to go again to pick up another package because once again, whoever is working my route has refused to get out of their vehicle and just set it by my front door. When I logged in to track my package, it said that I had requested to pick it up at the office when I didn’t when I was expecting it to come in today and had been waiting all day for to come in only for whoever works my route to decide on my behalf that I did not want it in person that I wanted my package to stay there until I’m able to pick it up which is kinda hard as a full-time working mom. Edit I would like to clarify that it’s the delivery for usps not in store. The inside people are honestly quick and efficient.
  • MB
    Mike Blair
    Nov 17, 2025
    1.0
    Horrible daily service, Package delivery is wrong and given to other neighbors and extremely unreliable.
  • LC
    Lisa Currey
    Oct 31, 2025
    5.0
    The Lake Havasu Post Office has to be the best, the friendliest, most efficiently run post office we have ever been to! A joy to go to and always able to get things done feeling good about it! Thank you!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.