Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1901 Johnson Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
234 reviews
5 stars
41
4 stars
11
3 stars
12
2 stars
10
1 star
160
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service from staff, with some employees being described as unhelpful or confrontational.
Delivery Issues
Frequent complaints about packages being delivered to the wrong address, not delivered at all, or marked as held without customer request.
Long Wait Times
Customers consistently experienced long lines and slow service, often with only a few employees working during busy hours.
Staff Friendliness
While some employees were praised for their friendliness and helpfulness, many others were criticized for their lack of professionalism.
Management Concerns
Several reviews indicated a need for better management and training to improve overall service and efficiency.
- DLDesiree LaBelleOct 20, 20251.0What a joke! I'm from Washington, I've used USPS for years and I have only been here four months. They won't even scan my packages to my customers for days.
- RFRobert FinchOct 9, 20255.0Great service very nice
- JKJuliana KahariaSep 30, 20251.0The dutch door workers dont seem to know where mail is at. I was there yesterday and 3 people in front of me in cluding myself were all tirned away with the Its not here i cant seem to find it answer. So where is all the mail dissapearing to if its not there and telling us its delivered?? Why tell us it was delivered ? If we never recieved it neither at our address or post office??? Wheres our mail going? Theyve lost all my important mail even. $5000 insurance check it took me 2 weeks to finally get via fed ex cos postal service doesnt have the efficiency to deliver it properly.
- BMBailey MillerSep 18, 20251.0Absolutely horrendous customer service. I've never written a one star review in my life. Congratulations to these terrible human beings.
- EDErnie DollarhideAug 25, 20251.0This p o never has enough money to cash a $250 dollar money order.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 1901 Johnson Ave?
You can send mail and ship packages, obtain money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and many locations also provide passport photo services. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require an appointment scheduled through the online scheduler. Limited walk-in hours may be available at select locations.
What are the business hours at this United States Postal Service?
Monday to Friday from 8:30 AM to 4:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search and reserve available PO Boxes quickly and securely online at USPS's website, then complete your setup in person.
Is there 24/7 access to the PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location, so please check with this local Post Office for specifics.
Are there nearby places to visit after mailing packages or picking up mail at this Post Office?
Yes, nearby you can visit Cupcakes by Jan for bakery treats, Glitter N Glam Salon for beauty services, or the Kingman Premier Properties if you are interested in real estate.
Is there a nearby location to get fashion accessories or women's clothing near this Post Office?
Yes, brand.site/stbutjaz, a women's clothing and fashion accessories store, is located nearby and can be a convenient stop before or after visiting the Post Office.
How can nearby public services help when visiting the United States Postal Service?
Nearby public service offices such as the Post Office-Kingman and other USPS offices can provide additional postal services and support if needed during your visit.
What phone numbers can I use to contact this United States Postal Service location?
You can call the local phone number at +1 928-753-2480 or the main phone line at +1 800-275-8777.