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United States Postal Service

1.9
(263 reviews)

Business Details

1901 Johnson Ave, Kingman, AZ
86401, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1901 Johnson Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1901 Johnson Ave, Kingman, AZ
86401, United States

Hours

Reviews

1.9
263 reviews
5 stars
44
4 stars
11
3 stars
12
2 stars
11
1 star
185

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with packages being delivered to the wrong address, not delivered at all, or marked as held without their request.

Customer Service

Many reviews highlighted poor customer service, including rude staff, long wait times, and lack of assistance when needed.

Management Concerns

Customers expressed frustration with management's inability to address ongoing issues, leading to a perception of incompetence and inefficiency.

Long Wait Times

Frequent complaints about long lines and slow service, particularly during busy periods, were noted by multiple customers.

Mixed Employee Experiences

While some employees were praised for their friendliness and helpfulness, others were criticized for being rude and unprofessional.
  • AL
    Alison LaValley
    1 day ago
    1.0
    Less than zero. Rude employees, they never actually attempt to deliver packages nor do they leave a notice that you have something at the post office. Watch your email and delivery notice from whom you purchase from so you can got to this post office and beg them for your packages-provided they weren’t ’lost’(stolen by them) since they don’t give you the attempted delivery slip. I feel for Amazon, Temu and Walmart when they send my stuff this way because it never gets received and they have to replace it. God bless Fed Ex and UPS
  • DL
    Desiree LaBelle
    3 days ago
    1.0
    (Must have found my package on the truck or facility and delivered 2 1/2 months later)- Next state over 9400109206094995465563 Out for Delivery, Expected Delivery Between 10:15am and 2:15pm CORONA, CA 92882, US Mar 2, 2026, 4:24am Arrived at Post Office CORONA, CA 92878, US Mar 2, 2026, 4:13am Arrived at USPS Facility CORONA, CA 92878, US Mar 2, 2026, 12:51am Departed USPS Regional Facility ANAHEIM CA DISTRIBUTION CENTER Mar 2, 2026, 12:23am Arrived at USPS Regional Facility ANAHEIM CA DISTRIBUTION CENTER Feb 28, 2026, 1:46pm Departed USPS Regional Facility LOS ANGELES CA DISTRIBUTION CENTER Feb 28, 2026, 12:42pm Arrived at USPS Regional Facility LOS ANGELES CA DISTRIBUTION CENTER Feb 27, 2026, 10:28pm Accepted at USPS Origin Facility KINGMAN, AZ 86409, US Feb 27, 2026, 9:13pm Shipping Label Created, USPS Awaiting Item KINGMAN, AZ 86409, US Dec 16, 2025, 7:29am Packaging Package/Thick Envelope (10.00 x 8.00 x 1.00 in, 4oz) Ship date Dec 16 Purchase date Dec 16, 2025 Shipped to Elena Morrison 1225 W 8th St Trlr 69 Corona, CA 92882-3142 United States Additional options Signature: No Reference Label ID: #293018346784
  • SL
    Sterling Lee
    3 days ago
    1.0
    I've had a package sitting in a package box for 5 days now and the key to access that box won't open the box (due to a bad lock im assuming). I've gone into the post office here and filled out a complaint form to have them do something about it because our while street has had issues for a long time with this specific box but it seems to fall on deaf ears. Makes me wonder who is to be held accountable for situations like this, I just want my items that I've paid money for.
  • SS
    Snow
    Feb 20, 2026
    2.0
    My cluster mailbox that I share with neighbors had a note on it one day that the mail carrier could not get into our mailbox; so we have to pick up our mail from the post office, but they will still deliver mail. It has been almost a month. Twice packages have not been delivered, stating that the customer has requested it be held. That is a lie. Post office workers have commented that my mail carrier is terrible. Also, I watched mail carriers have a hard time finding mail and packages. They told one woman that her package was not there, only for another person to find it. They almost sent her away! I have been using informed delivery to know when I have mail. And I have come to pick up Mondays mail from them to say they did not know where Fridays or Saturdays were. They were able to find it and give it to me when I showed up Wednesday, but come on... It has been a time wasting nightmare getting my mail and packages since January 31st. And I cannot seem to get an update on getting. Working mailbox.
  • NW
    Nate Wilcox
    Feb 10, 2026
    1.0
    The Kingman Post Office has been one of the most frustrating places I’ve dealt with. They simply do not answer the phones. On one occasion, I called more than 57 times in a single day and never reached a person. When you have missing or damaged mail, that kind of silence makes an already bad situation worse. In person, the service hasn’t been much better. I’ve experienced rude and dismissive behavior, along with repeated issues of packages being lost or arriving damaged. Based on my experience, I would strongly suggest using another shipping option whenever possible.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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