Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1901 Johnson Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
253 reviews
5 stars
42
4 stars
11
3 stars
12
2 stars
11
1 star
177
What are people saying?
AI-generated from recent customer reviews
Long Wait Times
Customers frequently reported excessively long wait times, often exceeding an hour, particularly for package pickups.
Customer Service Issues
Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, or dismissive.
Delivery Problems
Numerous complaints were made about packages being delivered to the wrong addresses or not delivered at all, leading to frustration among customers.
Management Concerns
Several reviews pointed to a lack of effective management, particularly during busy periods, contributing to the overall inefficiency of the service.
Mixed Employee Experiences
While some employees were praised for their friendliness and helpfulness, others were criticized for their attitude and lack of professionalism.
- MCMichael Clark2 days ago1.0I was denied an appointment for a passport photo, although I had an appointment scheduled. The very rude woman employee did NOT let me show her my email verification. Then she told me I had to bring in my birth certificate although I had sent a copy of my birth certificate to gov+ I drove a three hour round trip from Meadview for nothing! I scheduled an appointment in Boulder City USPS instead. This woman THINKS she’s can mistreat anyone. If possible, try to avoid this nightmarish place!
- GSGym SharkJan 5, 20261.0The call center is ridiculous. Like literally. The automated system is designed to piss you off so you hang up.
- MBMadison BolesJan 2, 20261.0We waited over an hour in line to submit two change-of-address forms that were placed at the register, not with the self-service forms. Only after reaching the counter were we told we didn’t need to be in line at all. What made this especially frustrating was the lack of management support. As one employee went to lunch and the line continued to grow, the manager remained behind a register coaching another employee instead of opening the third register or stepping in to help. Based on conversations in line, this appears to be a recurring issue with management, not a one-time problem. Better organization and active management during busy periods would prevent situations like this.
- CDChris DementDec 31, 20251.0A woman worker locked the door on me as I tried to enter the counter area ten minutes before closing very rude I received a cert. Letter they make you stand in a line for package pick up it had approximately seven customers in line and too almost a hour to receive the cert. Mail,,I encourage everyone to file a Complaint With the Postal General his name is David Steiner's appointed 2025 ,Good luck Fellow Citizens 😉
- JPJoe P.Dec 8, 20251.0I'd give this place ZERO STARS if I could. First, my package was delivered to the WRONG ADDRESS. Thankfully, my neighbor's package was MISTAKENLY DELIVERED to me, so we were able to just swap. Second, a Christmas card was returned to me today marked UNDELIVERABLE. I verified the address with the business today, and the address DOES IN FACT, EXIST. Third, my wife's son has not lived here for over 6 months. He purchased a P.O. Box and forwarded his mail, but yet, they still deliver his mail here. The employees at this post office branch are INCOMPETENT and should all be REPLACED!!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 1901 Johnson Ave?
You can send mail and ship packages, obtain money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and many locations also provide passport photo services. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require an appointment scheduled through the online scheduler. Limited walk-in hours may be available at select locations.
What are the business hours at this United States Postal Service?
Monday to Friday from 8:30 AM to 4:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search and reserve available PO Boxes quickly and securely online at USPS's website, then complete your setup in person.
Is there 24/7 access to the PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location, so please check with this local Post Office for specifics.
Are there nearby places to visit after mailing packages or picking up mail at this Post Office?
Yes, nearby you can visit Cupcakes by Jan for bakery treats, Glitter N Glam Salon for beauty services, or the Kingman Premier Properties if you are interested in real estate.
Is there a nearby location to get fashion accessories or women's clothing near this Post Office?
Yes, brand.site/stbutjaz, a women's clothing and fashion accessories store, is located nearby and can be a convenient stop before or after visiting the Post Office.
How can nearby public services help when visiting the United States Postal Service?
Nearby public service offices such as the Post Office-Kingman and other USPS offices can provide additional postal services and support if needed during your visit.
What phone numbers can I use to contact this United States Postal Service location?
You can call the local phone number at +1 928-753-2480 or the main phone line at +1 800-275-8777.