United States Postal Service

3.1
103 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3324 E Ray Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3324 E Ray Rd, Higley, AZ
85236, United States

Hours

Reviews

3.1
103 reviews
5 stars
49
4 stars
3
3 stars
6
2 stars
3
1 star
42
  • MN
    Matt N
    Dec 6, 2025
    1.0
    Possibly the worst Post Office in America. The self service machine ALWAYS has an issue. Staff is super slow and typically not very friendly.
  • WW
    Wifey Williams
    Dec 5, 2025
    5.0
    I had an appointment here to do my passport and it went so quick! I was in and out in under 20 minutes! The lady that helped me was very polite and courteous
  • CB
    Claudia Barron
    Dec 3, 2025
    5.0
    I’ve never had any major issues here, the shoot does get stuck, but oh well. I went in today to mail some Christmas presents, and Tiffany was very helpful in helping me find a cheaper solution to mailing a package for Christmas. The staff is knowledgeable and helpful, and they had a good stock of supplies and box sizes.
  • YS
    Yvonne Soto
    Nov 17, 2025
    1.0
    Worst customer service ever! I needed to get.a passport was told to come the next day. Came back and was told I needed to make an appointment after spending 15 min on line. She looked at me like I was the stupid one. They don't even know the meaning of being polite and courteous. I never had such problems at a Post Office....EVER!
  • TW
    Tara Wenzel
    Nov 10, 2025
    5.0
    Crazy how people are complaining about the chute being clogged. It happens. They cant always man the chute, especially when its busy. I go here atleast 2 times a week for my small business and never have any issues. This is the only post office that doesnt lose my packages and I am so grateful for it!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.