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United States Postal Service

2.5
(326 reviews)

Business Details

875 S Estrella Pkwy, Goodyear, AZ
85338, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 875 S Estrella Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
875 S Estrella Pkwy, Goodyear, AZ
85338, United States

Hours

Reviews

2.5
326 reviews
5 stars
91
4 stars
19
3 stars
21
2 stars
21
1 star
174

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly mentioning individuals like Elias, Pam, and Amber for their exceptional service.

Parking Issues

A significant number of reviews highlighted the severe lack of parking spaces, often forcing customers to park in inconvenient or unsafe areas.

Delivery Problems

Numerous complaints were made regarding lost or misdelivered packages, with customers expressing frustration over the reliability of the delivery service.

Long Wait Times

Customers frequently reported long lines and wait times, particularly during peak hours, which contributed to a negative experience.

Inconsistent Service

While some customers had positive experiences, others reported rude or unhelpful staff, indicating inconsistency in service quality.
  • DQ
    Douglas Quackenbush
    Feb 26, 2026
    3.0
    Parking lot full! But only about 14 customers
  • JC
    J Campos
    Feb 26, 2026
    1.0
    They never answer the phone!
  • HC
    Helena Cheng
    Feb 21, 2026
    5.0
    I came to this USPS location on Saturday for the walk-in passport line around 7:30 am. The line starts at the right hand side after walking in through the double doors to the lobby. There were probably around 7 people ahead of me in line. At 8 am, the USPS employee will shift the line further to the right near the gift cards and bubble envelopes area. There are passport applications at the front of the line on the right counter around 8 am. I was prepared and had my application filled out beforehand (printed it from the US travel state gov website) and made copies of my documents. The USPS Passport Agent, Elias, organized my application, docs, and photo. I was in and out in approximately 10 minutes. I'm a bit OCD so I tend to double check to make sure I'm not forgetting anything and I ask too many questions at times. Thank you Elias for being kind and patient when I was asking questions about my documents, especially verifying if the passport photos were acceptable (I got my photos from Staples)! 👍👍👍👍👍 ⭐⭐⭐⭐⭐ 5 STARS!
  • HJ
    Harm John
    Jan 30, 2026
    2.0
    4/10 times I order something, and the address is right, it isnt delivered to me, rather to other houses nowhere near me with similar addresses. Wouldnt have a huge issue, when when it started happening to packages $2000+, i had a problem. Oh, and signed delivery doesnt mean anything. They sign themselves and leave it on your doorstep like i opted to not happen.
  • FC
    Fatima Cid
    Jan 25, 2026
    1.0
    Hello, this post office delivered a package to another location, and I went to file a complaint with the delivery person at my zip code 85395. They told me it had already been delivered, but my package is not showing up, and the post office is not responding to resolve my case.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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