Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4740 in Goodyear offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Canyon Trails - Estrella Pkwy & Van Buren.
While many customers praised the staff for being friendly and helpful, there were notable complaints about rudeness and unprofessional behavior from some employees.
Efficiency
Most reviews highlighted the store's quick service and efficiency, especially during busy times, although some customers experienced long wait times.
Mixed Experiences
Several customers reported both positive and negative experiences, indicating inconsistency in service quality across different visits.
Handling of Packages
There were complaints regarding careless handling of packages and issues with lost deliveries, suggesting a need for better training in package care.
YE
You Envy
Jan 3, 2026
1.0
The girl up front with curly hair and glasses is extremely rude and not welcoming at all. Based on the other reviews, it seems like this is a reoccurring issue.
JJ
Je
Jan 2, 2026
1.0
Nisiquiera se merece una estrella esta es la segunda vez que voy a este ups y me atiende la misma persona una mujer de estatura baja, morena, habla español y las dos veces que he ido me trata súper mal y con una cara súper enojada volteando los ojos cada vez que le preguntaba algo como si le faltara la paciencia de verdad que no sé porque aún siguen teniendo gente así trabajando 🤷🏻♀️ si no van a tener paciencia para hacer su trabajo entonces no sé estan preparados para trabajar con la atención al cliente pésimo servicio si tienen la oportunidad de ir no lo hagan 🙅🏻♀️
LR
Liliana Rios Ramirez
Jan 2, 2026
1.0
Pésimo servicio en este lugar .
Pedí porfavor alguien que hablara español se levantó una señora que no vi su nombre y fui amable le dije buenos días a lo que ni contestó mi saludo igual yo fui a regresar un equipo de att y lo escaneo y dijo el nombre no coincide con la cuenta no puedo hacer nada muy grosera estaba como enojada …
Y le dije ese es mi apellido y dijo pues no se puede ,fui a otro UPS Store y pude regresarlo sin problema solo con el número de cuenta y lo escanearon y ya ni siquiera pidieron nombre .
Sé que no todos tenemos días buenos pero siento que por el hecho de que pedí alguien que hablara español esta señora se sintió como atacada yo espero que el Americano que estaba ahí le enseñe un poquito de amabilidad él fue muy amable ⭐️
RK
Rob Kirkwood
Dec 30, 2025
1.0
I went in to ship some items. The lady at the counter was extremely rude. I asked to see a manager to which I got told oh we don’t have one. After checking my receipt she made it seem like the item was 49 pounds. I’m sorry but I believe that this store is ripping off the customers to make a profit. I wouldn’t doubt they had been doing this for years.
NN
Naomi
Dec 13, 2025
4.0
Normally, when I go to this location, I have nothing but a good experience. But today there were two younger people, a black female, with short curly hair ans glasses and a white male by the name of Emir, who were absolutely unpleasant. The female was very rude in her tone, and when I said something to Emir, he completely brushed me off when I said that that female was rude. I completely understand It’s a busy season for them, but I think everyone knows it’s a busy time of year at their respective jobs but being rude to people because you’re overwhelmed honestly doesn’t help me as a customer nor does it help you as the employee because then we’re both having a negative experience
What services does The UPS Store #4740 in Goodyear provide?
The UPS Store #4740 offers shipping, packing, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #4740 located?
It is located at 500 N Estrella Pkwy, Ste #B2, Goodyear, AZ 85338, USA.
What are the business hours of The UPS Store #4740?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 4:00 PM, and closed on Sundays.
Is The UPS Store #4740 open on holidays?
The store observes holiday hours; for example, it is closed on November 27, December 25 and 31, and January 1 and 19, but open with regular hours on November 11 and 28.
What payment options are accepted at The UPS Store #4740?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Can I contact The UPS Store #4740 via email or phone?
Yes, you can email them at store4740@theupsstore.com or call at +1 623-925-4759.
What types of products can I buy at The UPS Store #4740?
Products available include office supplies, mailing supplies, moving boxes, and stamps & postage.
What nearby businesses could I visit along with The UPS Store #4740 in Goodyear?
Nearby you can find Armor Fine Properties (real estate agent), Lights Camera Selfie Photo Booth (event planning), and Countywide Plumbing (plumbing services).
Are there educational and dental services near The UPS Store #4740?
Yes, Kumon Math and Reading Center provides educational support, and Canyon Trails Family Dental offers dental care close by.
What local professional and home services are near The UPS Store #4740 that I might find useful?
Nearby professional services include WM Home Inspections, Shred Nations for shredding services, and Bio-One of Goodyear for home cleaning and professional services.