Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 19801 N 59th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
244 reviews
5 stars
81
4 stars
17
3 stars
17
2 stars
15
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, with some employees being described as condescending or dismissive.
Efficiency
While some customers noted that the location is generally efficient, many others reported long wait times and slow service, particularly during busy hours.
Staff Attitude
There are mixed reviews regarding staff attitude; some employees received praise for their helpfulness, while others were criticized for being unfriendly or unprofessional.
Facility Issues
Customers reported problems with drop boxes being full or locked, and issues with the self-service kiosks being out of order.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences with specific employees who provided exceptional service.
- BVBryce VogelNov 4, 20255.0post office was easy to get into and fast to get out of
- KWK WitzNov 4, 20251.0I want to know why the carrier is not doing his job at orchard pointe elderly care facility . Instead of him clearing boxes he is telling the office manager to go through all the mailboxes and throw out the mail so he doesn't have to do his job . Gha job us to purge the mailboxes and connect it to where it has to go . Whether it be returning to sender, forwarding, or closing box . It is not up to office manager at the orchard pointe elderly care facility to throw it in trash .
- KNKharmen NietoNov 3, 20251.0Never in my life have I seen utter stupidity how do you train your hires to deliver packages my glasses got lost in mail which I need those are basically my eyes supposedly my package was delivered today well it did not I waved the postal man to ask a simple question and he sped over me he delivered my neighbors mall and skip the street came back and still skipped many house this is why there was confusion on mail
- JGJessica GoldschmidtOct 16, 20251.0The customer service at this 59th ave and 101 location is terrible. I don’t know what happened or why you hired people that are grouchy and are smart asses. Don’t you guys get paid really well?? What’s up with the horrid service?! Do better! Hire people who want to help people. Don’t hire people that act like we’re bothering them when we come in for help. No wonder you guys have a 2.8 rating on google. Embarrassing
- JHJason HomerSep 8, 20252.0It's almost like this place is staffed by a bunch of entitled government employees who don't really care about customer service or doing their jobs 🙄 shoot is always jammed/overflowing...lady in tue back is always snappy and rude....typical P.O.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 19801 N 59th Ave offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require an appointment scheduled online. Limited walk-in hours may be available.
What are the operating hours of this Post Office?
The location is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 2:00 PM. Closed on Sunday.
Can I rent a PO Box at this Post Office and how?
Yes, you can reserve a PO Box online or in person. Visit the USPS website to check availability and pricing.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Confirm with this Post Office.
What nearby dining options can I visit after my Post Office visit?
You can try Ricardo's Mexican Food, Del Taco, Panda Express, Papa Murphy's, or Keva Juice, all located close by.
Are there nearby services where I can get a massage or beauty treatments?
Yes, Brody Massage and Eurolashes beauty salon are nearby for massage and beauty services.
Where can I find nearby public transportation or other postal services?
Nearby, you will find another United States Postal Service location, US Post Office, and USPS Collection Point for additional postal needs.
Where is this United States Postal Service located?
The Post Office is located at 19801 N 59th Ave, Glendale, AZ 85308, USA.