United States Postal Service

2.6
294 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6537 N 55th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6537 N 55th Ave, Glendale, AZ
85301, United States

Hours

Reviews

2.6
294 reviews
5 stars
99
4 stars
16
3 stars
12
2 stars
14
1 star
153

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with package deliveries, including missed deliveries, packages not being delivered to doors, and packages being returned without attempts to deliver.

Customer Service

While some staff members received praise for their helpfulness and friendliness, others were described as rude or unprofessional, leading to mixed experiences.

Long Wait Times

Customers frequently mentioned long lines and slow service, often citing a lack of staff during busy hours.

Inaccessibility

Many reviews highlighted difficulties in reaching the post office by phone and inconvenient office hours, making it hard for customers to resolve issues.

Mixed Experiences

Overall, while some customers had positive experiences with specific staff members, the majority expressed frustration with the service quality and reliability.
  • BL
    Baltazar Gonzalez Leon
    Nov 10, 2025
    5.0
    Never had a problem, employees are great. Leaving a positive review in hopes of voicing the experience of the silent majority.
  • CA
    carlo alaimo
    Nov 5, 2025
    1.0
    Hice un pedido que enviaron con esta compañia la cual nisiquiera hizo el intento de entrega que aclarando no require firma para la entrega y se lo llevaron a sus oficinas y me piden a mi que vaya a buscarlo, lo cual no puedo hacer por que trabajo las mismas horas que ellos trabajan y ellos ni trabajan en fin de semana, pedi un redelivery y han pasado 4 dias desde la fecha que lo pedi y aun asi dice peocesando y debieron entregarlo hace 2 dias
  • MP
    Mimi Pritchett
    Sep 18, 2025
    1.0
    Long lines and 1 attendant is the norm
  • TG
    Taylor Gentry
    Sep 12, 2025
    1.0
    Have been coming to this post office for business purposes for awhile and the lady Roberta is one of the rudest people I have encountered, she laughs in your face and talks poorly about her boss and fellow coworkers in front of customers. Everyone else that I have encountered has been AWESOME.
  • MP
    Mike Porter
    Aug 28, 2025
    1.0
    The USPS is giving me keys to my neighbor’s mailbox instead of the parcel locker. I have spoken with two individuals from this office stating that the issue has been escalated but nothing has happened and it has been 5 business days now. I have reached out every day letting them know I have a neighbor’s mailbox key and I am unable to access my package. I would think that giving other people’s keys out would be of great concern to the USPS but apparently it’s of no concern or it just happens all the time, either way it is clear they don’t care about my neighbor’s security or me receiving access to my package. USPS, give me access to my package and take back my neighbors key.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.