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Brand Certified

United States Postal Service

2.6
(310 reviews)

Business Details

6537 N 55th Ave, Glendale, AZ
85301, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6537 N 55th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6537 N 55th Ave, Glendale, AZ
85301, United States

Hours

Reviews

2.6
310 reviews
5 stars
104
4 stars
16
3 stars
12
2 stars
14
1 star
164

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with package deliveries, including missed deliveries, packages marked as undeliverable, and packages being returned to sender without attempts to deliver.

Customer Service

While some reviews praised individual staff members for their helpfulness and friendliness, many others criticized the overall customer service, citing rudeness and lack of assistance.

Communication Problems

Customers expressed frustration over poor communication, including difficulty reaching staff by phone and lack of updates regarding package status.

Long Wait Times

Several reviews mentioned long lines and slow service, indicating that staffing issues may contribute to delays.

Mixed Experiences

While some customers had positive experiences with specific employees, the overall sentiment reflected significant dissatisfaction with the service quality.
  • CS
    christina Starkey
    Feb 7, 2026
    1.0
    We have the best mail carrier but when they are out, They have the laziest post carrier ever. Everytime our normal person is out we always get a "cant deliever slip". Even though we have a parcel locker and have been told that there is a key on the ring for that mail truck to open the locker room. It never fails they won't try to deliver and walk the extra 5 steps to put it in a locker. I wish we could give zero stars.
  • LB
    Lauren Bobo
    Jan 28, 2026
    1.0
    Received two of my packages. Never told me they received my packages. So they returned to sender. Didn’t tell me anything. No communication. Then LOST my packages. They were filled with old diaries from my high school years, and old jewelry from my late grandmother. I’ve done a missing mail report. I’m so heartbroken. Please if ANYONE can do ANYTHING to find these packages I’ll do anything! I’m so desperate!
  • AS
    ALANNA SHABA
    Jan 14, 2026
    1.0
    Answer ur phone. I know u see my name ringing 19 times is crazy.
  • AP
    Andrew Pavolka
    Jan 2, 2026
    1.0
    Sometimes delivers to my work but most of the time decides it doesn’t exist or the business is closed even when people are inside working with the door unlocked.
  • JJ
    JD
    Dec 29, 2025
    1.0
    Worst post office I’ve ever seen! They are refusing to deliver a bed frame saying that I need to pick it up. There is ZERO chance it’s fitting in my car, which is why I paid to have it delivered!!! It’s time the USPS is abolished as it’s another government agency that just doesn’t work. I’ve never had an issue with any of the other couriers, UPS or FedEx for example, but when someone works for the government all the sudden they “can’t” do their job.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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