United States Postal Service

2.6
303 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6537 N 55th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6537 N 55th Ave, Glendale, AZ
85301, United States

Hours

Reviews

2.6
303 reviews
5 stars
103
4 stars
16
3 stars
12
2 stars
14
1 star
158

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with package deliveries, including missed deliveries, packages marked as undeliverable, and a lack of attempts to deliver to apartment doors.

Customer Service

While some staff members received praise for their helpfulness and friendliness, others were criticized for rudeness and unprofessional behavior.

Operational Hours

Customers expressed frustration with the limited hours of operation and instances of the post office closing early.

Communication Problems

Many reviews highlighted difficulties in reaching the post office by phone, with reports of calls going unanswered.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing satisfaction with service while others reported significant issues.
  • YZ
    Yun “雲飄飄” Zheng
    4 days ago
    5.0
    邮局工作人员态度很好,工作效率也很高,排了很长的队,一会就处理完了。
  • AP
    Andrew Pavolka
    Jan 2, 2026
    1.0
    Sometimes delivers to my work but most of the time decides it doesn’t exist or the business is closed even when people are inside working with the door unlocked.
  • JJ
    JD
    Dec 29, 2025
    1.0
    Worst post office I’ve ever seen! They are refusing to deliver a bed frame saying that I need to pick it up. There is ZERO chance it’s fitting in my car, which is why I paid to have it delivered!!! It’s time the USPS is abolished as it’s another government agency that just doesn’t work. I’ve never had an issue with any of the other couriers, UPS or FedEx for example, but when someone works for the government all the sudden they “can’t” do their job.
  • AT
    Alleranna Suarez Torres
    Dec 23, 2025
    1.0
    Very poor treatment toward people who speak Spanish and do not speak English. I went to pick up a key that I had ordered over three weeks ago, and they didn’t have the paperwork. Since it was almost closing time, they left me talking to myself and refused to give me the correspondence with the house contract, even though I had it in my hand. They just said they would call later and closed the door on me. Terrible service.
  • SR
    Sharon Rodriguez
    Dec 20, 2025
    5.0
    As always, the USPS is courteous & polite. I went to make a change of address, simple and done.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.