United States Postal Service

2.8
265 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 5955 W Peoria Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5955 W Peoria Ave, Glendale, AZ
85302, United States

Hours

Reviews

2.8
265 reviews
5 stars
102
4 stars
11
3 stars
7
2 stars
14
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific employees receiving negative mentions for their attitudes.

Wait Times

Customers frequently complained about long wait times for services, especially for passport applications.

Service Quality

There were mixed reviews on service quality, with some employees praised for their helpfulness while others were criticized for inefficiency.

Package Handling

Numerous complaints about lost packages and poor handling of mail were noted, leading to frustration among customers.

Facility Issues

Customers expressed dissatisfaction with the removal of drive-up mailboxes and other facility-related inconveniences.
  • ML
    Mary Lopez
    3 days ago
    1.0
    They have lost 2 of my packages within 1 month. They give me the run around. Supervisor never available to speak to. Horrible...I've lost trust in them
  • MS
    Melissa Stumm
    5 days ago
    1.0
    Let phone ring and just hang up
  • NN
    Nar
    Nov 6, 2025
    1.0
    One of the peoples at the counter assumed I couldn’t write in English. What do you think I’m doing now ? And they don’t give you the time of day to help you out and rush you out of line.
  • LR
    Lorenzo Rojas
    Sep 25, 2025
    5.0
    Jonathan form passport renewal was great very patient give that guy a raise
  • JG
    Jerry Gibbs
    Sep 19, 2025
    3.0
    Drive up mail pickup boxes have been removed. You now have to get out of your vehicle and go inside to deposit outgoing mail.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.