Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5955 W Peoria Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.8
272 reviews
5 stars
105
4 stars
11
3 stars
7
2 stars
14
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with many customers reporting rudeness and unhelpfulness from staff.
Long Wait Times
Customers frequently mentioned long wait times for service, particularly for passport applications, often exceeding several hours.
Lost Packages
Several customers expressed frustration over lost packages and inadequate support in resolving these issues.
Inconvenient Processes
Changes to drop-off procedures and the removal of drive-up mailboxes were criticized for being inconvenient for customers.
Mixed Staff Performance
While some staff members received praise for their helpfulness, many others were described as rude and dismissive, indicating inconsistency in service quality.
- LPLuis PoolDec 30, 20251.0Worst customer service. Dont bother calling either. I called over a dozen times which took and hour of my time then went to the office to be in line for 45 minutes for them to answer my question in 1 minute which is not the answer I needed.such a bad experience
- ABabn Ibn Al BaladDec 23, 20251.0I experienced very poor customer service from the lady at the passport service. She wasted my time.
- KOkattreen oshanaDec 22, 20251.0If there was below one star I could put to the lady in the passport office hurabl
- SGSharleen GoodellDec 16, 20251.0Totally unacceptable, no drive up drop boxes anymore. Have to park your car and go inside. Totally inconvenient! What idiot decided this?
- VNVer0 NiqueDec 15, 20255.0Clerks at this station are very helpful and understanding. I'd say Lorenzo, armina, Jonathan, chong are awesome keep up the work I always see them when I come in. And holidays are near, it's the busiest time of the year but they have managed to help in every way possible. Thank you carriers for the hard work you do and services provide to us.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 5955 W Peoria Ave offer?
This location offers mailing and shipping services, money orders, PO Boxes, passport applications and photos, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment via the USPS online scheduler, though limited walk-in hours may be available.
What are the operating hours of the USPS at 5955 W Peoria Ave?
Monday to Friday: 9 AM to 5 PM; Saturday: 9 AM to 1 PM; Sunday: Closed.
How can I reserve a PO Box at this Post Office?
You can search and reserve a PO Box online at the USPS website, then complete your setup in person at this location.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary; please check with this Post Office for details.
How much does it cost to take a passport photo here?
The current fee for a passport photo at USPS is $15.
What nearby places can I visit before or after coming to the Post Office at 5955 W Peoria Ave?
You can visit Jersey Mike's Subs for a quick sandwich, Glendale Parks and Recreation for outdoor activities, or Walgreens pharmacy for shopping and medicine nearby.
Is there a convenient place nearby for notary services near the USPS location?
Yes, Maricopa County Notary Services is nearby, providing notary public services which may complement your postal needs.
Where can I find automotive repair services close to the United States Postal Service at 5955 W Peoria Ave?
Mobiletech, an automotive repair and services center, is close by for any vehicle maintenance or repair needs.