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The UPS Store

3.2
(123 reviews)

Business Details

20118 N 67th Ave, Glendale, AZ
85308, United States
(623) 561-6475
https://locations.theupsstore.com/az/glendale/20118-n-67th-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4300 in Glendale offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sw Corner Of Loop 101 & 67th Ave - Next Door To A.J.'s Fine Foods.

Details

  • DeliveryNot available

Location

The UPS Store
20118 N 67th Ave, Glendale, AZ
85308, United States

Hours

Reviews

3.2
123 reviews
5 stars
60
4 stars
9
3 stars
2
2 stars
5
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with many customers reporting rude or unhelpful staff, while others praised specific employees for their friendliness and assistance.

Efficiency

Customers frequently mentioned long wait times and understaffing, leading to frustration, although some noted quick service during less busy times.

Pricing Issues

Several reviews highlighted concerns about unexpected charges and perceived overpricing for services, leading to dissatisfaction among customers.

Store Management

There are complaints about poor management and inconsistent service quality, particularly after a change in management, which has negatively impacted customer experiences.
  • DO
    D O
    Feb 18, 2026
    2.0
    The lines are always a mile long no matter what time you go with usually one person working. Not the place to go for any quick returns. Most interactions have been with very unfriendly people at the register which makes it even worse. I’d probably drive further just to avoid this location.
  • DG
    David Griffith
    Feb 8, 2026
    5.0
    Easy, hassle free and employees are always nice.
  • MD
    Matt Delapiedra
    Jan 5, 2026
    1.0
    This is by far the least helpful UPS store I have ever been to and we send a lot of stuff. I would not recommend sending anything out of the store or giving them any business. Have one experience here and you’ll understand why. Talk about lazy.
  • CC
    Cesar Castruita
    Dec 10, 2025
    5.0
    Very helpful & friendly. Thanks!
  • LP
    Luis Perez
    Nov 24, 2025
    2.0
    The store gets the job done but.. I said good morning and I was never greeted back... Employee Rosanne was rude ... gave me a sort of attitude during my whole interaction... I asked several questions about when my package would be delivered and employee kept telling me that I had to wait for the system to tell her.... she didn't demonstrated any customers manners... horrible experience ...drive somewhere else ...

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4300 in Glendale offer?

The UPS Store #4300 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and business services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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