Brand Certified
The UPS Store
4.0(132 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
3820 W Happy Valley Rd, Glendale, AZ
85310, United States
Certified by The UPS Store • Mar 01, 2026
(623) 238-6345
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/az/glendale/3820-w-happy-valley-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6020 in Glendale offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Ne Corner Of 39th Ave & Happy Valley Road.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.0
132 reviews
5 stars
96
4 stars
4
3 stars1
2 stars
3
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unhelpful interactions.
Staff Knowledge
Several reviews indicate a lack of knowledge among employees regarding services and procedures, leading to customer frustration.
Efficiency
Customers appreciate quick service during busy times, but there are complaints about long wait times and inefficient processes.
Pricing Issues
There are concerns about unexpected charges and high prices for services, leading to dissatisfaction among customers.
Theft Concerns
Serious allegations of theft and mishandling of packages have been reported, raising trust issues with the store.
- TOTodd OdellFeb 8, 20265.0Great Staff!!
- ANarne nordSep 30, 20251.0This place has the worst customer service, Breah the so called manager will not help you and talk down to you, she should learn to run a store where her own employees won’t talk bad about her (apparently she does what she wants and leaves when she wants) After having my package lost and then returned (I made proper claims). I wasn’t helped and told I would have to call a number. So I’m out a refund The poor Knowledge of this stores employees and attitude was infuriating. Nobody knew what to do about the refund nor do they know how to treat customers. Also on a prior note, they will rip you off if you need to have a package taped, again breah was the one who had failed to communicate the charge and said I’d have to pay sense she already tapped it, No wonder they need automated machines because employees like that will ruin a business,
- DFDebbie FischerMar 8, 20232.0Usually, the employees at this store are very friendly and helpful. However, I was disappointed that unbeknownst to my husband, you will be charged regular mail rates by size and weight if you are mailing a flat rate box from the USPS. Flat rate boxes from the USPS can only be mailed at the Post Office, not at a UPS store. So instead of being charged $17 for the USPS flat rate box, we were charged $38. It seems like he should have been informed of this so he could have made a choice on whether to proceed.
- EGEllie P. GallionDec 20, 20225.0Macie was fabulous and helped us ship a few packages for a great rate and was extremely efficient. Great customer service!!
- KKKatieOct 13, 20185.0The staff here is very knowledgeable and nice. They offer so many different services, for a reasonable price too! Come here for fast service
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Glendale offer?
The UPS Store #6020 in Glendale provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more, catering to all your mailing and business needs.
What are the operating hours for The UPS Store Glendale?
The UPS Store is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM. Holiday hours may vary.
Is The UPS Store Glendale open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM, although hours may vary on holidays.
Where is The UPS Store #6020 located?
It is located at 3820 W Happy Valley Rd, Suite 141, Glendale, AZ 85310, at the northeast corner of 39th Ave & Happy Valley Road.
What payment methods are accepted at The UPS Store Glendale?
The UPS Store accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I get notary and document shredding services at this location?
Yes, The UPS Store in Glendale offers both notary and document shredding services to assist with your professional and personal needs.
Does The UPS Store offer mailbox rental services?
Yes, mailbox services including mailbox rental for your mail and packages are available at The UPS Store #6020 in Glendale.
Are there any nearby businesses that complement services at The UPS Store?
Yes, nearby businesses like SouthWest Consultants, LLC offer environmental testing and business services, and Edward Jones financial advisors provide financial planning, which can be helpful for business clients visiting The UPS Store.
Which nearby beauty salons can I visit before or after using The UPS Store services?
Nearby beauty salons such as Color Me Confident, Nailed It Nail Studio, Studio 39 Salon, Bella Donne Salon Suites, LaRoc Salon, Naked Skin Care AZ, and What a Tease Salon offer various beauty and spa services to explore before or after your visit.
Where can I find document shredding and related services nearby besides The UPS Store?
Nearby you can find Shred Nations, which specializes in shredding services and professional document destruction, a convenient option if you need additional shredding services.
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