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The UPS Store

3.9
(155 reviews)

Business Details

5350 W Bell Rd, Glendale, AZ
85308, United States
(623) 298-5411
https://locations.theupsstore.com/az/glendale/5350-w-bell-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5320 in Glendale offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Of 53rd & Bell In The Kohl's Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
5350 W Bell Rd, Glendale, AZ
85308, United States

Hours

Reviews

3.9
155 reviews
5 stars
105
4 stars
7
3 stars
2
2 stars
4
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and efficient, with many highlighting specific employees for their exceptional service.

Efficiency

Many reviews noted the quick and efficient service, with customers often able to complete their transactions in a short amount of time.

Inconsistency

Some customers reported negative experiences, particularly regarding service quality and responsiveness, indicating inconsistency in staff performance.

Shipping Issues

There were complaints about shipping problems, including lost or damaged packages, and dissatisfaction with the handling of refunds.

Pricing Concerns

Several customers expressed frustration with pricing, particularly for services and materials, feeling they were too high compared to other locations.
  • SA
    Sharon Abbott
    3 days ago
    5.0
    The establishment operates with remarkable efficiency, offering a comprehensive range of products, and the staff consistently display exceptional courtesy.
  • RR
    Rosalinda Robles
    Feb 23, 2026
    2.0
    Beware! Paid for 2-day UPS shipping, and the package was delayed. They have neglected to issue my refund after more than 4 calls. Each time I am told to call back at another time to follow up. I shipped the package in December and it is now February and still no refund. I called UPS directly but was rerouted back to the UPS store. Other times I have visited and not had issues with service. This issue is unacceptable since I paid quite a bit for a package to be delivered in 2 days.
  • KG
    Karla Galaviz
    Feb 22, 2026
    5.0
    Great customer service, Alex was so helpful 10 out of 10!
  • GA
    Gabriel Arhire
    Feb 12, 2026
    5.0
    Friendly Staff, they move quick.
  • IK
    Irina Khakhanov
    Jan 28, 2026
    5.0
    We’ve had nothing but great experiences at this UPS Store. We ship for our business here frequently, and the service is consistently excellent. Every single employee greets us with a positive, welcoming attitude and is always helpful, efficient, and professional. It truly makes a difference when you’re a regular customer, and they never disappoint. Highly recommend this location!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What types of services does The UPS Store #5320 in Glendale offer?

The UPS Store #5320 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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