Brand Certified
The UPS Store
3.9(155 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
5350 W Bell Rd, Glendale, AZ
85308, United States
Certified by The UPS Store • Mar 01, 2026
(623) 298-5411
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/az/glendale/5350-w-bell-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5320 in Glendale offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Of 53rd & Bell In The Kohl's Shopping Center.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.9
155 reviews
5 stars
105
4 stars
7
3 stars2
2 stars
4
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and efficient, with many highlighting specific employees for their exceptional service.
Efficiency
Many reviews noted the quick and efficient service, with customers often able to complete their transactions in a short amount of time.
Inconsistency
Some customers reported negative experiences, particularly regarding service quality and responsiveness, indicating inconsistency in staff performance.
Shipping Issues
There were complaints about shipping problems, including lost or damaged packages, and dissatisfaction with the handling of refunds.
Pricing Concerns
Several customers expressed frustration with pricing, particularly for services and materials, feeling they were too high compared to other locations.
- SASharon Abbott3 days ago5.0The establishment operates with remarkable efficiency, offering a comprehensive range of products, and the staff consistently display exceptional courtesy.
- RRRosalinda RoblesFeb 23, 20262.0Beware! Paid for 2-day UPS shipping, and the package was delayed. They have neglected to issue my refund after more than 4 calls. Each time I am told to call back at another time to follow up. I shipped the package in December and it is now February and still no refund. I called UPS directly but was rerouted back to the UPS store. Other times I have visited and not had issues with service. This issue is unacceptable since I paid quite a bit for a package to be delivered in 2 days.
- KGKarla GalavizFeb 22, 20265.0Great customer service, Alex was so helpful 10 out of 10!
- GAGabriel ArhireFeb 12, 20265.0Friendly Staff, they move quick.
- IKIrina KhakhanovJan 28, 20265.0We’ve had nothing but great experiences at this UPS Store. We ship for our business here frequently, and the service is consistently excellent. Every single employee greets us with a positive, welcoming attitude and is always helpful, efficient, and professional. It truly makes a difference when you’re a regular customer, and they never disappoint. Highly recommend this location!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What types of services does The UPS Store #5320 in Glendale offer?
The UPS Store #5320 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #5320?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #5320 open on Sundays?
Yes, the store operates on Sundays from 10:00 AM to 3:00 PM.
Where is The UPS Store #5320 located?
It is located at 5350 W Bell Rd, Suite 122, Glendale, AZ 85308, in the Kohl's Shopping Center at the NW corner of 53rd & Bell.
What payment methods does The UPS Store #5320 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #5320 offer mailbox rental services?
Yes, mailbox rental and mailbox services are available at The UPS Store #5320.
What should I know about The UPS Store #5320's holiday hours?
The store is closed on November 27, December 25, December 31, January 1, and January 19. On other holidays, they may operate regular hours or be closed; it's best to check their website for updates.
Which nearby places can I visit before or after visiting The UPS Store #5320?
You might enjoy visiting Angelinas Phở & Grill Bar for a meal, The Spot Neighborhood Grill for American cuisine, or stop by Tropical Smoothie Cafe for a refreshing drink, all located nearby.
Are there any nearby businesses that offer complementary services to The UPS Store #5320?
Yes, nearby businesses include True-Blue Marketing & Creative for professional marketing and printing services, and Shred Nations for additional shredding services.
What nearby spots can help with transportation or directions to The UPS Store #5320?
While specific transit stations are not listed, the store is located in the Kohl's Shopping Center at the NW corner of 53rd & Bell, Glendale. Nearby landmarks such as Valley Technologies can help in orienting visitors.
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