The UPS Store

3.2
338 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5440 in Glendale offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northwest Corner 51st Ave And Olive/ Fry's Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
5156 W Olive Ave, Glendale, AZ
85302, United States

Hours

Reviews

3.2
338 reviews
5 stars
170
4 stars
10
3 stars
3
2 stars
16
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Elias, Anita, and Xavier.

Service Issues

Several reviews highlighted problems with notary services, incorrect information about store hours, and issues with package deliveries.

Pricing Concerns

Customers expressed dissatisfaction with high printing and shipping fees compared to competitors, leading to perceptions of price gouging.

Inconsistency

Feedback indicated variability in service quality, with some customers experiencing excellent service while others faced rude or unhelpful staff.
  • SS
    Saldan
    Jan 4, 2026
    1.0
    Ben the associate was berating his associate when I walked in. Yelling over the customers then continued to “help” an elderly man who was unable to understand due to a language barrier I had to step in and actually help. He continued his tirade by expressing his frustration to his coworker using curse words.
  • LL
    Lindie Love
    Jan 4, 2026
    5.0
    I have my mailbox there always kind smiling I call They let me know if I have mail or don’t have mail. Great team.
  • KP
    Kamel Perez
    Dec 24, 2025
    5.0
    The best service at this location. I've never waited more than a few minutes to mail a package or return amazon stuff. Employees are nice and they know what they are doing.
  • SB
    Sherrie Berry
    Dec 15, 2025
    1.0
    If I could give UPS negative stars, I’d still feel like I over-tipped. Let me tell you a story: I scheduled a notary appointment through their online system. Showed up, on time, ready. The screen behind the counter literally said “Notary Services.” The employee looked me in the face and said: “Oh, we don’t have a notary anymore.” Cool. Cool cool cool. Thanks for the imaginary service. Their suggestion? “Go to a bank or something.” Oh okay, should I also go get a time machine and cancel this entire inconvenience? But wait — UPS isn’t just bad at keeping their own schedule. They’re also elite-level Olympic champions at delivering packages to the wrong address. Porch, neighbor, rooftop — they just spin the bottle and hope it lands somewhere vaguely ZIP-code adjacent. I don’t know what UPS stands for anymore. Maybe: • Unapologetic Parcel Scavenger-hunt • Usually Problematic Service • Unreliable, Pointless, Stressful Do yourself a favor and go to FedEx. Or train a pigeon. You’ll have better odds.
  • BE
    Based krinkov enthusiast
    Dec 10, 2025
    5.0
    Bryan, Ben, Elias, Brianna and I all worked together for over an hour trying to resolve a huge shipping order, I cant say enough positive things about the crew, they were extremely patient and helpful, thank you all so much for your help

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5440 in Glendale offer?

The UPS Store #5440 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and more.