Staples

4.0
266 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Gilbert, AZ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
865 East Baseline Rd, Gilbert, AZ
85233, United States

Hours

Reviews

4.0
266 reviews
5 stars
167
4 stars
28
3 stars
13
2 stars
8
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Auggie, Vanessa, and Nick for their exceptional service.

Print Services

Feedback on print services was mixed; while some customers appreciated the quick turnaround and quality, others reported issues with miscommunication and delays.

Store Environment

The store was generally described as clean, organized, and easy to navigate, contributing to a positive shopping experience.

Product Availability

Several reviews noted issues with product availability and pricing, with some customers expressing disappointment over high prices and stock discrepancies.

Management Issues

There were multiple complaints regarding management and staff attitudes, with some customers feeling dismissed or encountering unhelpful responses.
  • AN
    Anna Nana
    Dec 28, 2025
    5.0
    Auggie had really great customer service today at the Amazon return desk. I had a lot of returns and he was very patient with me but also had fast service because there was a line and he was very respectful with great customer service.
  • J1
    joezy 1934
    Dec 20, 2025
    1.0
    One star for the miscommunication for the public & the laziness on the corner department
  • RB
    Ry Bajanconcepts (bajanconcepts)
    Dec 18, 2025
    5.0
    Our backs were against the wall this past week. We had already had some disappointments with our upcoming event and after our last encounter with another location, things were looking like it was not going to get any better. Then Vanessa at this Staples location came through, not only being able to fulfill our project need, but with her sound and experienced advice, was able to put us on track for a successful completion of our project. Our daughter's graduation event was capped off with the perfect print from Staples in the ultimate pinch. The frame that Vanessa suggested turned out better and much more classy than we can hope for. Going forward, she has won our future print project without question. Do not waste your time going anywhere else. This Staples was well setup, with staff actually willing to help you out. Now, they may not be able to do the exact thing you need right then and there, however, believe me when I say, with someone like Vanessa, you will have options that may work out far better than you could plan. We literally drove 27 minutes away from our venue to make this happen all from a phone call from the other place that had the most rude associate with artificial red hair u could ever ask for. Vanessa made that a blinking memory. Thank you again.
  • JJ
    Joseph
    Dec 11, 2025
    5.0
    Associate Jackie was absolutely amazing in helping me out with finding what I needed. And I love the color of her hair
  • CY
    Caleb Yingling
    Dec 4, 2025
    1.0
    Said it would take 2 days to laminate a piece of paper, I have been to staples to have papers laminated tens of times and always go in person, in the past it has never taken them more than 2-3 minutes. Worker is lazy and sitting on her phone while telling me this. Not really understanding why she wouldn't just put it through a machine.

Frequently Asked Questions About Staples

What services does Staples in Gilbert, AZ offer?

Staples in Gilbert, AZ offers printing, shipping, technology, travel, recycling services, design services, passport photos, TSA PreCheck®, and Amazon Pickup.

What are the store hours for Staples in Gilbert, AZ?

Staples in Gilbert, AZ is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.