AlphaGraphics

Reviews

• LD

  L D

  Jan 18, 2025
  5.0
  I used Alpha Graphics for the first time back in December for my business cards, I got to work with Dana, who was just wonderful from beginning to end. Made serveral changes before approving the final look, and not once did I feel like it was an issue. Dana quickly updated the cards every time as requested until I was happy and ready to approve print. I reached out to Dana again to make business cards for a different employee. Changing the name or any changes, is considered a new design, but Dana explained that to me clearly. We all have a way of running our businesses and what we charge for the work we do, Alpha Graphics is no different, and I can respect that, as it was clearly stated to me from the start. I will be picking up the second order from them Monday and expect it to be just as great as the first set😁
• JR

  Julianne Romney

  Dec 2, 2021
  1.0
  I used to order labels from the Tempe store and had wonderful experiences. I moved to this side of town so I tried getting labels here and it was also a great experience.. until I moved to Idaho and ordered my usual order (costing around $37). I was told that shipping would be charged later when they shipped the order but not told that it would cost $28 to ship my envelope of labels. I order so few pages (hence the $37 cost) and I thought it was a mistake that they charged me that much for shipping. Sure enough when I emailed to ask, they said “unfortunately that’s how much ups charged to ship your labels”.. I’m wondering if they paid a bunch of extra fees or something and charged me for it… most companies wouldn’t just charge you on your card a price without telling you first, and confirming with you that you accept it. I paid almost 2x for the labels because of an extremely expensive shipping charge, and I recommend you don’t order things to be shipped from this company. Also if this was negligence from the employees and possibly a mistake made then it would make more sense. I ship product to Arizona clients all the time and the shipping price is always around $4-10.. I still don’t know how this happened.
• CE

  Chenow Entertainment

  Oct 17, 2019
  2.0
  The process of getting a quote was a hassle. It took over three hours for somebody to call me to ask what I needed. It then took another 20 minutes to get an email from them. In that time I managed to go to a competitor and get my order finished. And then when they called me the next day to see why I wasn’t using them I told them that their order process was very congested and the pricing wasn’t very good nor transparent. Is it too much to ask for pricing visibility. I like to support local businesses but this place makes it hard to give them money. Then to tell me well you can’t please everybody, it showed there are stuck in their ways.
• EC

  Evonne Corona

  Feb 1, 2018
  5.0
  Dana was amazing! My order was beyond perfect and done in a timely manner! I highly recommend AlphaGraphics for all your printing needs! Oh and they also had the absolute best prices with easy estimates! I just placed my second order with them and they are done way ahead of schedule!

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