United States Postal Service

2.3
96 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 16605 E Avenue Of The Fountains to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
16605 E Avenue Of The Fountains, Fountain Hills, AZ
85268, United States

Hours

Reviews

2.3
96 reviews
5 stars
23
4 stars
7
3 stars
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1 star
61
  • JB
    Jade Baumgart
    Oct 14, 2025
    1.0
    Don’t bother calling them on time sensitive matters, I swear the job description must say “Must be incapable of communicating with customers and picking up the phone.” Calls and text mean nothing apparently
  • CR
    Colin R
    Jul 12, 2022
    1.0
    Terrible experience. An international package arrived for me here, to be delivered to my apartment in Scottsdale. They ALWAYS fail to deliver here any package that gets in their hands. Now my product is being returned to the other side of the friggin' planet and who knows what's going to happen to it. My brother has had this same experience from this exact post office at least two times also. You'd think these people are trying to sabotage their own workplace with performance like this. Abysmal.
  • RD
    Raquel DiMartino
    May 5, 2022
    1.0
    I don’t know what’s going on. Waiting for the mailman to pick up my mails that doesn’t fit to the mailbox. Leave a note in the mailbox so he can pick them up to straight to my home address. Like 15 steps away from the mailbox. But, no shows up. I don’t know why and what’s going on… So disappointing! I guess they’re not doing that in this area ( Fountain Hills) but what is just a small favor…
  • JT
    Jenelle Terwilliger
    Nov 23, 2021
    1.0
    Consistently late packages for no reason other than they don't want to deliver them. This package has currently been sitting in the post office for 4 business days (Edit: 10 business days. TEN), No acceptance, no delivery, no care at all for customer service. Fountain Hills is not big and I've been living in the same duplex for 4 years. There's only a unit A and a unit B. One person in each side, too, not families or lots of different last names. I consistently get "insufficient address" because the unit letter is missing - - more like they don't feel like delivering that day. Things have gotten ridiculously worse over the past couple years.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.