Staples

Reviews

• CJ

  Carl F Cooke Jr

  Apr 22, 2026
  3.0
  Extremely high staff turnover. Low stock. Now Party City added like a stop gap measure.
• MK

  Maryann Kinzel

  Apr 19, 2026
  2.0
  Was not impressed
• SC

  Stephen Chula

  Apr 3, 2026
  2.0
  I'm a 73-year-old man with technological challenges. I went to Staples to 38 pages of my memoirs. After several unsuccessful attempts , I waited about 10 minutes and finally someone from the store came over to assist me. They were unable to get the printing that I required and after four unsuccessful attempts and over 20 minutes, she told me it could be printed over at their main counter but it would be a 30% increase charge! I am on a very tight fixed income and could not afford that difference in the price. Unfortunate that I was going to be charged for their ineptness! I went across the street to UPS and it was a night and day different experience. The young lady at UPS printed it out in less than 5 minutes and charged me half of what staples was attempting to charge me!! Will not be going to Staples in the future.
• MM

  Marsha Monestersky

  Mar 28, 2026
  5.0
  Good friendly service
• RM

  R&R Adventures and more!

  Feb 23, 2026
  5.0
  Due to a snowstorm, I was unable to go into the store to explain what I needed for my print job, but, because it was time sensitive, I had no choice but to place my order online. When I was trying to complete my order I wasn't quite sure I could verify that my print job was going to be exactly what I needed so I decided to call the local store directly to make 100% sure I was doing the order correctly. The person I spoke with was incredibly patient and kind and walked me through, step by step, online. She came to the same conclusion I did, that we couldn't verify I would receive the print I needed through online ordering so, she had me email her the PDF of the document, and helped place the order for me, just like it would have been had I been able to go into the store myself. I could explain, to a human, exactly what I was looking to have as my end product, and knew it was understood. Being able to explain and talk to a person and know they understand and can, and are willing to help you is immeasurable! Basic Customer Service, by and large, is not easy to come by, in today's world. Coming across people who actually go above and beyond is a rare diamond! The print job was important and left no room for error, and it ended up being precisely as I had hoped. I am so thankful that there are businesses that still value the customer experience and have people who genuinely care.

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