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Brand Certified

United States Postal Service

2.0
(262 reviews)

Business Details

2400 N Postal Blvd, Flagstaff, AZ
86004, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2400 N Postal Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2400 N Postal Blvd, Flagstaff, AZ
86004, United States

Hours

Reviews

2.0
262 reviews
5 stars
52
4 stars
13
3 stars
7
2 stars
9
1 star
181

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with package delivery, including lost packages, incorrect deliveries, and missed delivery attempts.

Customer Service

While some staff members were noted as friendly and helpful, many reviews highlighted poor customer service, including unhelpfulness and rudeness from employees.

Understaffing

Several reviews mentioned that the post office appears to be understaffed, leading to long wait times and inadequate service.

Management Concerns

Customers expressed dissatisfaction with management practices, citing poor organization and lack of accountability for delivery issues.

Mixed Experiences

Some customers reported positive experiences with specific staff members and services, but these were overshadowed by the overall negative feedback.
  • RR
    Robert
    3 days ago
    5.0
    Post office is fine but I love the feral cats in the parking lot everyday
  • CS
    Chiara Schrift
    Dec 31, 2025
    5.0
    I’ve shipped out packages and letters, bought stamps, and even completed a passport application from this USPS location without any issues. Each service associate i’ve interacted with has been helpful to the best of their abilities, especially as it seems they may be understaffed. It seems like a lot of the issues mentioned at this USPS are due to understaffing, or are systemic and should be taken up with the Flagstaff branch as a whole.
  • SR
    Sean Rush
    Dec 11, 2025
    1.0
    I had my package destroyed by usps's negligence, and the insurance doesnt cover it because it was "successfully delivered" Thanks guys, for wasting my money and destroying my things. Good job
  • JJ
    J Jackson
    Dec 3, 2025
    1.0
    Worse than any other post office I have EVER seen!!! Not only do they lose a thousand dollar check but they REFUSE to allow me to file a report! In person or through the call center. I will be contacting the appropriate federal authorities to start filing suit. DO NOT USE!!! Trust your packages and mail to a different carrier
  • AE
    A Ensley
    Nov 25, 2025
    1.0
    Flagstaff East side postal service knocked over my full trash can and now I have no number to contact to tell them their driver knocked over my trash can.not happy!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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