The UPS Store

3.4
137 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0990 in Flagstaff offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Flagstaff In The Wal-Mart Basha's Shopping Center.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
2700 S Woodlands Village Blvd, Flagstaff, AZ
86001, United States

Hours

Reviews

3.4
137 reviews
5 stars
79
4 stars
2
3 stars
2
2 stars
6
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while some customers praised friendly and helpful service, others reported rudeness and unprofessional behavior.

Operational Issues

Several reviews highlighted problems with package handling, including lost packages and issues with delivery and pickup policies.

Fees and Charges

Customers expressed frustration over unexpected fees for services like printing labels and holding packages, leading to perceptions of dishonesty.

Notary Services

Notary services received positive remarks for efficiency, but there were complaints about staff knowledge and appointment management.
  • LA
    Lawrence Alfred
    Dec 30, 2025
    1.0
    I went in to send off my package as I would with other UPS stores. A guy named Tyler with threatening tone that my package was going to cost more because of the different way that it was packaged. I said I had no issues with it before. He said "Well this time, I'll let it side" with an arrogant tone. He sounded like he owned the place and didn't want my business. Don't go to this store if he is there. Go to the one on fourth st. They're very friendly there as with other stores.
  • EG
    evoL Genius
    Dec 30, 2025
    5.0
    The gang here is frickin awesome! I feel like Norm from Cheers when I walk in every time!!!
  • DM
    dennis mcguire
    Dec 27, 2025
    1.0
    Tabitha, Lauren et al caused irreparable harm to me and my family by closing my post office box located at UPS 2700 Woodlands Village Blvd. Flagstaff, Arizona on or about Dec. 4, 2025. Janet McGuire
  • TB
    Tombomb B
    Dec 27, 2025
    5.0
    All the staff was friendly and welcomed us in. I didn’t catch the notaries name but she was great!
  • JK
    Joe Kelly
    Dec 21, 2025
    5.0
    While moving across the country through Flagstaff, I made an incredibly dumb mistake leaving my entire supply of medications for my Type 1 diabetes in Flagstaff. This mistake, had it not been corrected, would certainly have ended with multiple hospitalizations and thousands of dollars in out-of-pocket expenses. While trying to find a solution from over a thousand miles away, the UPS Store team (specifically Tyler and Loren!) served as my absolute rock in the situation. Their level of communication and compassion was something I would only expect from the closest family or friends. Thanks to their efforts, I avoided what would no doubt have been a financial and medical disaster. Thank you to Tyler, Loren, and the entire UPS team at 2700 S Woodlands!!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Flagstaff offer?

The UPS Store in Flagstaff offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport and photo ID services, computer access, and small business services.