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United States Postal Service

2.8
(46 reviews)

Business Details

12420 E Kachina Pl, Dewey, AZ
86327, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 12420 E Kachina Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12420 E Kachina Pl, Dewey, AZ
86327, United States

Hours

Reviews

2.8
46 reviews
5 stars
16
4 stars
3
3 stars
4
2 stars
3
1 star
20
  • JE
    Jeff Eppenger
    Dec 13, 2025
    5.0
    Staff are friendly and very helpful
  • AA
    Adam
    Sep 18, 2025
    1.0
    Had a package delivered on Monday Sept 15th to the cluster box at my RV Park. I was out of town until late Tuesday evening the next day. The following day on Wednesday, the mail carrier REMOVED my package. I went to the box Wednesday afternoon to get my package and found a little note saying the package was sitting for 10 days, and now has to be picked up at the post office 5 miles away. Pretty ridiculous I don't even get 2 days to receive my package!!
  • TO
    Turbo Optimum
    Feb 16, 2023
    1.0
    Terrible customer service by the manager staff members are afraid to smile and talk to customers the postmaster should transfer to a big post office so she would have to work with a lot more people to see how bad her attitude is and maybe quit can't fire her that would be to easy
  • LF
    Liz Fried
    Aug 26, 2019
    1.0
    If you can avoid this post office do! They refused all of my important mail after my name changed when i got married such as my drivers license and Social Security card. When I tried to open up a new post office box for my husband and I they refuse my lease agreement as “a not valid form of identification” Even though on their application it lists a lease agreement as a Acceptable form of proof of residency. Apparently the front office lady talked with the post master And came back to tell me that they would except it “just this once”. I paid for the box and then they conveniently “Forgot” to put my name on my box and continued to refuse my mail for a month until I came in to see what was going on. They then told me that they would put my name on my box as soon as they got the chance. So I called the customer service to make a formal complaint. I got up fairly aggressive call from the postmaster it later that night chastising me for making a formal complaint since she said she would do it by the end of the day. In my opinion mail is a very important thing and should not be used as a tool to hold against somebody.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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