United States Postal Service

3.5
69 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5800 W Arizona Pavilions Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5800 W Arizona Pavilions Dr, Cortaro, AZ
85652, United States

Hours

Reviews

3.5
69 reviews
5 stars
35
4 stars
7
3 stars
3
2 stars
4
1 star
20
  • CG
    C Gonzalez
    Dec 16, 2025
    3.0
    I want to give 1 star but the fact that the lady with long straight dark hair has always been amazing stops me from doing so. Today I had my neighbor pick up packages for me since I am sick and I also work doing business hours and would have never made it to the post office to get my packages. The man with glasses behind the counter first told her he couldn't give her the packages. She told him that I put in online for her to be authorized to pick up. He tells her he doesn't have access to that information. She then video calls me and I show my ID and he finally says he will get them. Only he was 1 package short, as one slip pulls up 2 packages. It pulled them both up online for me. So she has me send the missing package's tracking number. He goes to the computer with it and suddenly he sees the pick up order with her name as approved pick up. The fact that I made sure to put her as a pick up person yet we still had to jump through so many hoops to go about this is ridiculous. And him going to the computer to search for the missing package and then seeing her name as approved pick up tells me he couldn't be bothered before. I know I'm not the only one who has had issues with this man. My neighbor told me about her own past issues with him. Ever since my first encounter with him there has not been one positive interaction. HOWEVER, the lady with the long straight dark hair is always a joy and I never have had any issues when she is behind the counter. She is amazing and if I could line up all my package pick ups to her schedule I would. I really wish I knew any of their names.
  • JN
    Jake Neff
    Dec 15, 2025
    1.0
    Manager is rude and location closes earlier than other offices.
  • KD
    Khanh Doan
    Sep 2, 2025
    5.0
    Edward was very helpful and friendly. He helped us through our whole passport process.
  • MJ
    Michael Johnson
    Aug 25, 2025
    1.0
    As an Amazon worker I just left this location being completely disrespected by an employee named Maria or Marie not sure but I didn't respond to her. I did however let her boss know I'm actually a manager and we will be handling this situation accordingly.
  • AA
    Anthony
    Jun 7, 2024
    3.0
    Nice staff, but so cramped and in need of renovation. You can't even drop off packages after hours. That should be a given.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.