United States Postal Service

3.0
24 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 500 Highway 191 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
500 Highway 191, Chinle, AZ
86503, United States

Hours

Reviews

3.0
24 reviews
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  • AT
    Anna Tsinajinnie
    May 16, 2025
    5.0
    The place was great, the workers were polite and nice.
  • FF
    Francis
    Jun 8, 2023
    5.0
    This post office is as good as it gets; the staff are always polite and competent, and they handle complex transactions quickly and accurately. I wish it was possible to access the lobby (and my PO Box ) outside of normal hours. It is a long drive to get to Chinle, but at least they stick to their hours here and don't randomly close. It also would be really handy to have a stamp machine. Sometimes the lines for the counter are long here ,.stretching outside, despite the hard work of the staff. So I wish I could give them 4.5 stars. (Because like most post offices they really needed more manpower so they don't have to shut down the counter at lunchtime). Still, this is a very well-run place, especially when compared to other Post Offices.
  • E1
    Exogorth 1979
    May 12, 2020
    1.0
    No organization! We all understand that during the COVID-19 crisis we need to patient but with that said this location is handling it VERY POORLY! People are waiting 3+ hours AFTER they have given the worker a tag that indicates there is a package for them just to hear that they won’t get their packages! REALLY!! There are over 100 people waiting outside and I thought the idea was to minimize exposure? The postmaster was incredibly rude when I stated how long I’d been waiting. This is ridiculous! The postmaster needs to be removed from his position if he can’t handle it!
  • KH
    KAM Hyde
    Oct 19, 2018
    1.0
    Staff is friendly but incompetent. They didn't open a new box for a week resulting in important mail being returned to sender. They also lose or send back packages without verifying recipients. Be sure to go in with a tracking number and push to get your package. Better yet, get a box in another town where you can trust you'll get all your mail and packages.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.