Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1900 W Carla Vista Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on staff is mixed; while many customers praised the friendliness and helpfulness of employees, others reported rude and unprofessional behavior.
Efficiency
Some customers noted quick service and efficient handling of packages, while others experienced delays and issues with package tracking.
Communication Issues
Numerous reviews highlighted poor communication regarding mail services, including difficulties in reaching staff by phone and lack of updates on mail status.
Facility Management
Several customers expressed dissatisfaction with the management of the post office, citing issues like uncleanliness and operational inefficiencies.
Digital Services
Customers reported significant frustrations with online services, including problems with tracking packages and submitting claims.
TO
Tom o
5 days ago
5.0
Thank you so much Christian for your help with the Christmas card I sent from the post office in Chandler on Carla Vista that I inverted the address to San Tan Valley 😊 I filled out something on the internet explaining what I did and Christian called my cell, left a message and also followed up with an email. I responded to the email. I'm so happy it arrived today in San Tan Valley. I'm also grateful to the carrier that figured it out and delivered the card. Made my year. Thanks again
JM
jasmine Mendez
Dec 31, 2025
3.0
Only reason I am giving 3 stars is for the gentleman who helped me at the front desk. I would have given 0 starts if I had the option.. I waited in line to drop off a package on my route to work. I was next in line and walked up to “ Janeah “ (black lady I’m assuming up front ) with my QR code ready to scan. She blankly stared at her screen, Did not acknowledge me.. I proceeded to wait as I watch the gentleman next to her continued helping the following people in line very quickly. “ Janeah “ didn’t seem to do much on the computer. Her energy felt as if she wanted to avoid me. She mentioned to wait back in line and so I did.. As I was up next getting help on the other side, she called up the next person in line! At a post office, it’s not professional to pick and choose who you would like to help out. Unsure if she was having a bad morning or probably does not want to be at work or she may be insecure. The gentleman to her right with glasses was very friendly and helped me quickly after I stood up there extra time for “ Janeah “ to do her job. Save yourself some time and go to the self service machine if your label is ready and just needs to be printed. Sadly I was unable to due to my box not balancing on the scale..
JL
Jiyoung Lee
Dec 31, 2025
5.0
My tiring day came to a happy close thanks to the kindness of the staff at this post office.
I was deeply impressed by their professionalism, efficiency, and genuine effort to provide prompt and courteous service.
Their sincere and attentive manner made a lasting impression on me.
Thank you very much!
LP
Luis Pulido
Dec 20, 2025
1.0
I think it maybe be harder to get a representative on the line than getting a job a target.
AG
Amy Guzek
Dec 13, 2025
5.0
A+ for Christian specifically with honorable mention to William, they have been a bright light in an otherwise very distressing time
The site admin and communication from leadership has been abysmal, however, as our business mailboxes owned by USPS were vandalized in November and there is no ETA on a replacement and the ridiculous reasons why the bank of broken mailboxes has not yet been replaced is beyond comprehension.
Small businesses cannot go to the post office to get held mail daily, and many times we have left empty handed. It would be nice if the carrier and the supervisor Jennifer could make an effort to reach out to all the small businesses impacted at the plaza, but we have not been contacted.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service location at 1900 W Carla Vista Dr?
You can send mail and packages, get money orders, rent PO boxes, apply for passports, buy gift cards, and more at this Post Office location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and most locations can also take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment to use the passport services here?
Most Post Offices offering passport services require that you schedule an appointment online. Limited walk-in hours are available at some locations.
How much does it cost to get a passport photo at this location?
The current fee for a passport photo through USPS is $15.
Is it possible to get a PO Box at this Post Office, and how do I do it?
Yes, you can reserve a PO Box online securely at the USPS website and then complete the setup in person at this location.
What are the operating hours of the United States Postal Service at 1900 W Carla Vista Dr?
The Post Office is open Monday to Friday from 8:30 AM to 4:30 PM and on Saturday from 8:30 AM to 2:30 PM. It is closed on Sundays.
Can I access my PO Box in the lobby after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes located in the lobby, though exact hours may vary by location.
Are there other postal services nearby the Post Office at 1900 W Carla Vista Dr that I might visit?
Yes, nearby are other postal facilities such as US Post Office, United States Postal Service, and the Chandler Post Office, which may offer additional services or convenient locations for you.
What local businesses near the Post Office might be useful for related services or errands?
Close by you'll find businesses like Tredecim Media LLC for photography and advertising, Arizona Carpet Cleaner for cleaning services, and Chandler Power Wash for home cleaning and improvement.
How can nearby healthcare providers be useful when visiting the Post Office?
Near the Post Office, several healthcare providers including Smiles of Chandler (dentist), Maricopa Ear Nose and Throat, and Village Medical - Hatfield Chandler are available for medical or dental visits you might plan around your postal errands.