United States Postal Service

2.5
190 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 123 W Chandler Heights Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
123 W Chandler Heights Rd, Chandler, AZ
85248, United States

Hours

Reviews

2.5
190 reviews
5 stars
62
4 stars
9
3 stars
5
2 stars
4
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, with many citing specific employees as particularly problematic.

Staff Friendliness

Despite negative experiences, some customers reported friendly and helpful interactions with certain staff members, highlighting a divide in service quality.

Package Handling Issues

Numerous reviews mention lost or misdelivered packages, with customers expressing frustration over the handling and tracking of their mail.

Efficiency

While some customers praised the quick service and efficiency of certain staff, others reported long wait times and disorganization during busy periods.

Overall Experience

The overall sentiment is mixed, with a notable number of customers expressing dissatisfaction with the service, while a smaller group reported positive experiences.
  • SS
    Steven
    Nov 17, 2025
    1.0
    They were incredibly nasty to me at this USPS location, even going as far as yelling at me because they didn’t have time to help me. Avoid this location by all means, I know I will!
  • RG
    Reg Gustin
    Nov 7, 2025
    1.0
    I realize the post office is under funded and under staffed, but this place is joke.
  • AG
    Angeles Garcia
    Oct 4, 2025
    1.0
    Not very helpful at all when i was looking for help on new mail box install info. Supervisor was pretty useless on getting a mailbox installed when I finally talk on the phone with her.
  • TD
    Tania Damianova
    Sep 30, 2025
    1.0
    I ordered pick up for my package and it was all day out of Front door,but unfortunately nobody came to pick it up. Not good service USPS,big disappointment!
  • PS
    Priya Sankaran
    Aug 8, 2025
    5.0
    Very friendly staff. Doing a lot of shipping lately and it’s been a great experience so far

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.