United States Postal Service

2.6
195 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 123 W Chandler Heights Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
123 W Chandler Heights Rd, Chandler, AZ
85248, United States

Hours

Reviews

2.6
195 reviews
5 stars
66
4 stars
9
3 stars
5
2 stars
4
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Efficiency

Many customers appreciate the quick service and efficiency of the staff, although there are complaints about delays in mail delivery and package handling.

Communication Issues

Customers frequently express frustration with communication, including difficulty reaching staff by phone and issues with package tracking.

Lost Mail

Numerous reviews mention lost or misdelivered mail, leading to significant customer dissatisfaction.
  • ND
    Neel Das
    Dec 27, 2025
    5.0
    Always found the team friendly and helpful.
  • MP
    Maheswari Palanivelu
    Dec 26, 2025
    5.0
    Very fast work
  • BM
    Bridgette Mason
    Dec 22, 2025
    5.0
    I sent a package from Mississippi to my in-laws in Sun Lakes for Christmas and it encountered a problem. While I was tracking it an alert came through saying that there was an insufficient address. The alert stated that the package could not be delivered and would be shipped back to me, in Mississippi. I called this office and spoke with Carrie. She asked for the tracking number and was able to correct the error on her end. Carrie saved Christmas! Without her assistance my family wouldn't have received gifts from us on time for Christmas. Thank you! Carrie, you are my HERO.
  • MC
    Michael Cramer
    Dec 16, 2025
    1.0
    My mail was on hold while on vacation. On Monday 12/15 it was To be delivered to my mailbox. Tomorrow is Wednesday, and it's still not been delivered! Now I have to go to the post office to find out where my mail is! No wonder this post office has a 2.5 rating, as it is horrible!
  • BA
    BRANDELYN ABNER
    Nov 24, 2025
    5.0
    This Post Office is Very Close and The people that work there are Very kind and helpful they work together ☺️

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.