Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 123 W Chandler Heights Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, with many citing specific employees as particularly problematic.
Staff Friendliness
Despite negative experiences, some customers reported friendly and helpful interactions with certain staff members, highlighting a divide in service quality.
Package Handling Issues
Numerous reviews mention lost or misdelivered packages, with customers expressing frustration over the handling and tracking of their mail.
Efficiency
While some customers praised the quick service and efficiency of certain staff, others reported long wait times and disorganization during busy periods.
Overall Experience
The overall sentiment is mixed, with a notable number of customers expressing dissatisfaction with the service, while a smaller group reported positive experiences.
SS
Steven
Nov 17, 2025
1.0
They were incredibly nasty to me at this USPS location, even going as far as yelling at me because they didn’t have time to help me. Avoid this location by all means, I know I will!
RG
Reg Gustin
Nov 7, 2025
1.0
I realize the post office is under funded and under staffed, but this place is joke.
AG
Angeles Garcia
Oct 4, 2025
1.0
Not very helpful at all when i was looking for help on new mail box install info. Supervisor was pretty useless on getting a mailbox installed when I finally talk on the phone with her.
TD
Tania Damianova
Sep 30, 2025
1.0
I ordered pick up for my package and it was all day out of Front door,but unfortunately nobody came to pick it up. Not good service USPS,big disappointment!
PS
Priya Sankaran
Aug 8, 2025
5.0
Very friendly staff. Doing a lot of shipping lately and it’s been a great experience so far
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 123 W Chandler Heights Rd?
You can send mail, ship packages, buy money orders, reserve Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos. Be sure to complete and print your application form before visiting.
Do I need an appointment for passport services at this location?
Yes, you generally need to schedule an appointment online for passport services. Limited walk-in hours may also be available at select locations.
What are the operating hours of this USPS location?
This Post Office is open Monday to Friday from 8:30 AM to 4:30 PM, Saturday from 8:30 AM to 1:30 PM, and is closed on Sunday.
How can I get a PO Box at this Post Office?
You can reserve a PO Box online through the USPS website and complete the setup in person with valid ID and application form at this Post Office.
Are PO Boxes at this location accessible after normal business hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes. Check with the local Post Office for specific lobby hours.
What is the cost of a passport photo at the United States Postal Service?
The current fee for a passport photo at USPS is $15.
Which nearby places can I visit for financial services around this Post Office?
Nearby financial service options include One Stop Finance, LLC for tax services and Chase Bank with ATMs and other financial offerings, convenient for your banking needs before or after your Post Office visit.
Are there convenient places to refuel or grab coffee near the Post Office?
Yes, ampm and ARCO gas stations nearby offer convenience store items, gas, and coffee shops to refuel yourself and your vehicle when visiting the area.
Where can I find medical and dental services close to this location?
Nearby medical centers include Village Medical - Chandler, Desert Valley Urgent Care, and pediatric dental services at Kidiatric Dental & Orthodontics, useful for health needs during your visits to the area.