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United States Postal Service

2.6
(202 reviews)

Business Details

123 W Chandler Heights Rd, Chandler, AZ
85248, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 123 W Chandler Heights Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
123 W Chandler Heights Rd, Chandler, AZ
85248, United States

Hours

Reviews

2.6
202 reviews
5 stars
72
4 stars
10
3 stars
5
2 stars
4
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised friendly and helpful service, others reported rude and unprofessional behavior.

Efficiency

Many customers noted quick service and efficient handling of packages, though there were complaints about delays and lost mail.

Communication Issues

Several reviews highlighted difficulties in reaching staff for assistance and issues with package tracking and delivery notifications.

Inconsistency

Experiences varied widely, with some customers expressing satisfaction with their interactions while others reported significant frustrations.
  • KK
    KT
    3 days ago
    5.0
    Just wanted to share my experience at this location. I brought a device that needed to be shipped but needed to bubble wrap and tape the box. A gentleman named Oliver asked how can I help. He took the initiative to bubble wrap the device without me going through the whole process. No extra charge other than the great service. Thank you for being so helpful Oliver.
  • GP
    George Panagos
    6 days ago
    1.0
    Yeah…..this location needs a lot of work personal wise. Always short staff and long lines. Avoid if you have a time crunch
  • BR
    betsy rosado
    Feb 23, 2026
    5.0
    Great personnel, great service!
  • PK
    Paul Kang
    Feb 4, 2026
    5.0
    Eric, the manager, is absolutely amazing. I recently moved into a new construction neighborhood and had multiple issues with package deliveries being marked as “failed delivery.” Eric personally came to our neighborhood, checked everything, and spoke directly with the carrier to make sure future deliveries would go smoothly. He even helped locate and retrieve all of our packages for us.
  • AA
    Aaron
    Jan 15, 2026
    5.0
    I made an online purchase and somehow an old address was used. I only saw the problem after the purchase shipped. I called this P.O. branch (that handles my mail) on their direct line and actually got an answer-a very helpful worker, explained the problem. He said he'd check on the package and try to re-route it and he did! However the purchase included 2 separate shipments, I called again after second shipment was out, and now the package was stuck between the incorrect and correct address. I talked to another worker explained what the first person had done-he said he would work on it and he called me later to confirm the package should arrive the next day. A third worker left a VM the next day saying the package would be delivered that day-and it was. This is great service at the local level.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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