United States Postal Service

3.1
188 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 101 N Colorado St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
101 N Colorado St, Chandler, AZ
85225, United States

Hours

Reviews

3.1
188 reviews
5 stars
83
4 stars
12
3 stars
12
2 stars
12
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and efficiency, others are reported to be rude and unhelpful.

Efficiency

Many customers appreciate the quick service and efficiency at this location, especially during busy times, although some express frustration with long wait times and disorganization.

Delivery Issues

Numerous complaints about delivery problems, including misdelivered packages and failure to deliver items, have been noted, leading to significant customer dissatisfaction.

Staff Attitude

Several reviews highlight a lack of professionalism and poor attitudes from certain staff members, impacting the overall customer experience.

Facility Condition

The post office is described as needing maintenance and cleanliness improvements, with some customers noting issues with the building's upkeep.
  • JT
    Jake Turner
    Dec 13, 2025
    1.0
    Trash
  • MS
    Michelle Sheaffer
    Dec 12, 2025
    1.0
    The phone system is horrible and a waste of time!!!!
  • DF
    denise fahey
    Nov 15, 2025
    5.0
    Love this post office, service with all the people who work here is always great to me.
  • LP
    lilyana padilla
    Oct 24, 2025
    1.0
    went there today, the employees were no help. they were rude and basically told me to do something myself. i’m astonished and if i could give them no stars i would but i cant. i’m so incredibly angry.
  • KK
    KitschyGoods
    Sep 28, 2025
    5.0
    Busy location, but great employees! The indoor drop-box gets full often, but besides that, this is my go-to Post Office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.