United States Postal Service

3.2
186 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 101 N Colorado St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
101 N Colorado St, Chandler, AZ
85225, United States

Hours

Reviews

3.2
186 reviews
5 stars
83
4 stars
12
3 stars
12
2 stars
12
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and efficiency, others are reported as rude and unhelpful.

Efficiency

Many customers noted that the service can be quick and efficient, especially during busy times, but there are also complaints about long wait times and disorganization.

Delivery Issues

Numerous reviews highlight problems with package delivery, including misdelivered items, failure to deliver, and poor handling of packages.

Staff Attitude

Several reviews mention a lack of professionalism and respect from certain staff members, leading to negative customer experiences.

Facility Conditions

The post office is described as needing maintenance and cleanliness improvements, with some customers expressing dissatisfaction with the overall environment.
  • DF
    denise fahey
    Nov 15, 2025
    5.0
    Love this post office, service with all the people who work here is always great to me.
  • LP
    lilyana padilla
    Oct 24, 2025
    1.0
    went there today, the employees were no help. they were rude and basically told me to do something myself. i’m astonished and if i could give them no stars i would but i cant. i’m so incredibly angry.
  • KK
    KitschyGoods
    Sep 28, 2025
    5.0
    Busy location, but great employees! The indoor drop-box gets full often, but besides that, this is my go-to Post Office.
  • NH
    Naoma Hess
    Sep 17, 2025
    5.0
    Needed to get my passport application submitted, but the walk-in window at Sherwood Station was closed due to under staffing. So I called this Chandler location, and the gentleman said they would squeeze me in and have me out within an hour of arrival. There were a few people in line, but it moved quickly…and I was done and out of there with my application submitted in less than a half hour! Friendly, professional staff who know what they’re doing.
  • AP
    Adrián Perotti
    Sep 12, 2025
    5.0
    Super nice lady at front desk helped us quickly!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.