The UPS Store

Reviews

• WS

  Wheaton Solution

  Oct 25, 2025
  5.0
  Diego was exceptional the customer service, patience and willingness to help was above and beyond. He represented the UPS brand very well.
• SH

  Susan Hughes

  Oct 20, 2025
  5.0
  Gio was so helpful and friendly helping me return my two Amazon items. It was so quick and close to my home.
• EB

  Eric Brown

  Oct 14, 2025
  1.0
  Walked in and there was one customer being serviced, one in line and 2 associates. No associate even acknowledged my presence for at least 5 minutes. There were 2-3 people that filtered in while I waited. No greeting for any of these customers either. When I finally DID get addressed, no apology for the wait, no courtesy at all. I told the person I needed a fax. The person took my docs and, without asking what the fax number was, read the first number from the cover sheet and faxed it. Turns out it was the From number. I waited 2-3 more minutes till my important legal documents spilled all over the floor out of order w/ no consideration from the associate. Then the fax came to my cell phone. Told them about it, and they replied "well the fax number isn't on the form". Of course, they never ASKED for the number---just assumed, to avoid customer contact I'm guessing. After re-ordering my documents (ORIGINALS) from a thankfully scanned copy, the entire process repeats: the machine scans and drops all my papers on the floor in a mess. 10 minutes later, fax complete, I'm out of there. If you want to be treated like dirt, use this place. If you want to be treated like a human paying customer, go somewhere else. I'd drive 10 or more miles NOT to use this place; although not necessary because there are many of these around.
• GT

  Gwendolyn Tsosie

  Sep 18, 2025
  1.0
  Unfortunately its the closest one to me. But tired of the younger generation hashing out their day at work in front of customers. And asking for a simple dated stamp (not to mail off) but to show a copy that I sent my important mail out, it was a problem for them to do it last year. Even after I stated, just leave it. And thanked the girl woth the nose ring, she couldn't give common courtesy or simple customer satisfaction. I'm more likely gonna travel a little further to another store for other future transaction, than wait another 15mins to get helped.
• MK

  Meow Kitty

  Sep 17, 2025
  1.0
  Beware!! This place is the worse when the young red head works there. Even the owner didn’t. Care that she was horrible to me. I went yesterday as it was close by and the red head recognized me and said u was banned from there and she was going to call the cops. How pathetic is this place.

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