Brand Certified
The UPS Store
4.3(247 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
4960 S Gilbert Rd, Chandler, AZ
85249, United States
Certified by The UPS Store • Mar 01, 2026
(480) 889-3264
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/az/chandler/4960-s-gilbert-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5090 in Chandler offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner Of Gilbert & Chandler Heights Rd Next To Bashas'.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.3
247 reviews
5 stars
194
4 stars
7
3 stars3
2 stars
5
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews indicate a significant decline in customer service quality, with many customers reporting rude and unhelpful staff.
Professionalism
Several customers noted a lack of professionalism among employees, including poor handling of customer inquiries and issues.
Service Efficiency
While some customers praised the efficiency of service during busy times, many others experienced long wait times and inadequate assistance.
Management Issues
Feedback suggests that management has not effectively addressed ongoing customer service complaints, leading to frustration among patrons.
Mixed Experiences
Some customers reported positive experiences with specific employees, indicating that service quality may vary significantly depending on staff.
- DSDr. Sheryl Simms4 days ago5.0We needed two foam selfie posters made at the last minute, and Celeste at The UPS Store was absolutely amazing! She went above and beyond to get them done quickly and perfectly. She was extremely kind, professional, and made the whole process so easy. We’re so grateful for her help, highly recommend this location!
- JGjohn gonzalesFeb 20, 20265.0Even team is incredible friendly and nice. Will come here in evenings vs during the day….
- MJMary JandoFeb 20, 20261.0Please do not use this UPS location! one of their employees was overwhelmed and busy when i came in and put the wrong label on my package! the manager did nothing to help and actually blamed it on me and said it was my responsability to ensure the correct label was used. its been almost an entire month and my package is lost becusae she misslabeled and forgot to put the usps label on the package (it required a UPS and usps label) I have also reached out to the owners of the location and they never even responded to my email! This particular employee was more concerned about how much my item was that i shipped instead of helping me resolve the issue point blank asked me "how much was the bag i am scared now" horrific experiance. DO BETTER.
- HHHailey HodgesFeb 19, 20265.0Every time me and my mom have been here it’s been a joyful experience, we have been going to this location for years and it has always been swift and easy. I specifically once had to ship something internationally and the staff was so helpful getting the information I needed to put. There was an error and I was swiftly called and informed of what happened and we were all able to get it resolved quickly!
- ZFZach FullerFeb 18, 20261.0I don’t know why i had to wait 5 minutes for someone to help me. There were 4 people talking behind the counter and 3 people in the store. Crazy stuff man
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5090 in Chandler provide?
The UPS Store #5090 offers expert packing, shipping, professional printing, document finishing, mailbox rental, notary services, shredding, faxing, computer access, and passport/photo ID services.
What are the operating hours of The UPS Store in Chandler?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 3:00 PM, and Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store #5090 open on public holidays?
The store is closed on some holidays like November 27, December 25, December 31, January 1, and January 19; it operates regular hours on others like November 11 and 28.
Where is The UPS Store located?
It is located at 4960 S Gilbert Rd, Ste 1, Chandler, AZ 85249, at the northwest corner of Gilbert and Chandler Heights Road, next to Bashas'.
What payment methods does The UPS Store accept?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I find mailing supplies and moving boxes at The UPS Store Chandler?
Yes, The UPS Store offers office products, mailing supplies, moving boxes, stamps, and postage for customer convenience.
Are there any nearby coffee shops where I can relax before or after visiting The UPS Store?
Yes, Java Original Coffee, a local coffee shop and cafe, is nearby and a great spot to relax before or after your visit.
What kind of professional services are available near The UPS Store Chandler?
Nearby you can find Flutter Public Relations (marketing agency), AIT Business Solutions (event photography and business management), and Excelation Digital (marketing services), which may be useful for business clients.
Are there any nearby beauty and wellness salons close to The UPS Store?
Njoy Nails nail and beauty salon and Brows by Hasini beauty and spa are nearby, providing convenient options for personal care around your visit.
How can nearby businesses like Insurance Chandler Arizona and Integrity All Star Realty benefit customers visiting The UPS Store?
Customers visiting The UPS Store might also access insurance services at Insurance Chandler Arizona or real estate assistance at Integrity All Star Realty nearby, making errands more efficient in one trip.
Brand Certified Facts from The UPS Store
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