Staples

4.1
192 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Chandler, AZ provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
2840 E Germann Rd, Chandler, AZ
85286, United States

Hours

Reviews

4.1
192 reviews
5 stars
133
4 stars
15
3 stars
7
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being unresponsive or rude.

Product Availability

Customers generally found the store well-stocked with office supplies and printing services, although there were instances of incorrect pricing and issues with online order readiness.

Printing Services

The printing department received both positive and negative feedback; some customers praised the staff for their assistance, while others reported issues with order fulfillment and quality.

Management Issues

Several reviews highlighted problems with management, including unprofessional behavior and lack of support for staff, which negatively impacted customer experiences.

Store Environment

The store was often described as clean and organized, contributing to a positive shopping experience, although some customers noted a need for better staffing during busy times.
  • JJ
    Jennifer J
    Nov 13, 2025
    5.0
    The printing area was very busy, nice young lady Roshida asked if she could help me. Only needed 10 invitations printed, so she helped me email the picture to their printer, got a preview and tapped 10 copies. She was so friendly and polite, and I really appreciated her kind spirit for her job. Thank you again Roshida, you made my day 🌻
  • JJ
    John
    Oct 28, 2025
    5.0
    Great organization, great prices, easy transaction!
  • HH
    Hfedcvv
    Oct 25, 2025
    1.0
    Don’t order prints here-they’ll tell you over the phone it’ll be ready by the time you need it and then not have it ready. I ordered a poster for an event and called before I drove over to pick it up to make sure it was ready. I was put on hold and transferred around for a long time. Come to find out my poster would not be ready at the time they guaranteed it to be ready but the lady on the phone was absolutely ZERO help in getting it done in time. I called with enough buffer time for them to still print it but she would not help and was extremely unhelpful. As someone who has worked 10 years in customer service, I get dealing with an issue can be frustrating but this very very easily could’ve been fixed. Do better.
  • HF
    Hannah Fleming
    Oct 24, 2025
    2.0
    Convenient for returns drop offs and self print. Otherwise do not shop here. Everything I’ve ever purchased from here has rung up as more than sticker posted price. Today for example, I purchased Scotch Heavy Duty Packing Tape, sticker said $3.00 with rewards, $3.59 without rewards membership, it rang up at $4.99 plus tax. I ended up paying over $5 for something marked $3.59. This isn’t the first time this has happened to me here either. In recent memory it also happened when I purchased a box of pencils. Keep your stickers updated or charge what you say you’re going to.
  • DD
    Diva DeVille
    Oct 23, 2025
    1.0
    Normally have great phone service and customer service here but tonight not one employee would help or acknowledge me. I stood in line to pay for 10 minutes after not being acknowledged once by any team members I set what I planned to purchase down and walked out. Will start going elsewhere.

Frequently Asked Questions About Staples

What services does Staples in Chandler, AZ offer?

Staples offers printing, shipping, technology, travel, direct mail, recycling, design, passport photos, TSA PreCheck®, and Amazon Pickup services.

What are the store hours for Staples in Chandler, AZ?

Staples is open Monday to Friday from 8 AM to 8 PM, Saturday from 10 AM to 7 PM, and Sunday from 11 AM to 6 PM.