The UPS Store

Reviews

• DS

  darcia Stepanek

  1 day ago
  1.0
  No stars, they lady behind the desk is VERY rude. Please hire someone with customer service skills. She makes passive aggressive comments under her breath. And by reading the other reviews and comments, sounds like reoccurring events with no accountability taken. You most certainly did make me feel like an inconvenience.
• FG

  Frank Gouder

  Apr 6, 2026
  1.0
  Manager is rude and yells at you when you have a question
• MT

  Mr T

  Mar 30, 2026
  1.0
  Just like a lot of other people say the owner is so rude her employees are so rude this is unacceptable business ethics The owner needs to be stripped of her franchise I cannot believe what her employee said to me even got personal with me about my wife/girlfriend completely unacceptable behavior... All because I was confused about her extra fees she really needs to lose her franchise
• HS

  Hannah Stone

  Mar 2, 2026
  1.0
  Giving it another one star review because the owner still didn’t take accountability for her unprofessionalism. The owner is obviously bitter and one of the least self-aware people I’ve ever come across. Thanks to her a random person was sent a scanned copy of my personal information. It is illegal and a severe violation of company policy for a UPS employee to email a customer's personal information to an unauthorized third party. Such actions violate both privacy laws and UPS's own code of conduct regarding the confidentiality of customer data. I will be filing a complaint with UPS and the better business bureau.
• SS

  Salem

  Mar 2, 2026
  1.0
  We visited here to get important legal document notarized. The owner who was the one in charge of doing so showed up an hour late and we worked around her lateness with no complaints. After that we got there and waited for her some more and she proceeded to be extremely rude and condescending towards us even making fun of my signature after we had accommodated her lateness and were kind to her. She then proceeded to mess up the email address that was clearly printed on the paper and sent out private legal document to a random persons email address. We were fed up at this point and when we asked her to send it to the correct email address she huffed and made it sound like an inconvenience even though it was her own mistake. She then redirected the blame onto my boyfriend even though he’s the only one who double checked the documents and caught the mistake. Do not go here.

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