Brand Certified
United States Postal Service
2.5(161 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
401 W Western Ave, Avondale, AZ
85323, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 401 W Western Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
161 reviews
5 stars
47
4 stars
12
3 stars2
2 stars
10
1 star
90
What are people saying?
AI-generated from recent customer reviews
Package Issues
Numerous customers reported lost, delayed, or stolen packages, with many expressing frustration over the handling of their shipments.
Customer Service
Feedback on customer service was mixed; while some employees received praise for their helpfulness, others were described as rude or unprofessional.
Staffing Problems
Many reviews highlighted understaffing issues, leading to long wait times and inadequate service during busy hours.
Inconsistent Experiences
While some customers had positive experiences with specific staff members, others reported systemic issues with service quality and package handling.
- SPsydney phelps6 days ago1.0Avoid this post office at all costs. Everything for my baby and toddler was stolen out of the package and replaced with four of the exact same book that was supposed to be delivered to residents in Scottsdale and a slip was added to the box that claimed the post office was “sorry about the damage” to my Box. Will only be using UPS and FedEx from now on
- LJLuis Santos JrFeb 21, 20261.0Please Mgmt in charge of this USPS take action immediately we service the community and need to be responsible, respectful at all times. If there is a problem take immediate steps to retrain staff.
- EEemperoralex-andFeb 17, 20263.0"Rating: 3”
- JJJhFeb 13, 20261.0The worst post office they lost my package and said it was left on the porch there is no porch I am a business owner they have a deal with ups to deliver there over flow that's what happened to my package it got handed to the USPS and they lost it and said it was delivered dropped off no! I was there all day use FedEx the post office and ups just suck!
- D4Dev 420Jan 23, 20261.0Packages constantly get delayed the second they arrive at this post office they are held for days and at times you will have to wait an extra week for your packages to leave the facility
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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