FedEx Office Print & Ship Center

Reviews

• CS

  Christopher Sotelo

  Jan 5, 2026
  1.0
  I’ve been a regular customer at this FedEx location for a long time, but my last two visits were extremely frustrating and disappointing. Both times I dealt with the same employee, and on both occasions I was given a hard time about my package supposedly not being packaged correctly. The first time, I was told the items were moving inside the box. While I didn’t fully agree, I understood and didn’t make a big deal out of it—even though I’ve dropped off packages the exact same way countless times at FedEx, UPS, and other shipping locations without ever having an issue. The second time is where it became unacceptable. I specifically bought bubble wrap and took extra time to secure everything properly to avoid any problems. Despite that, I was again told it was “not packaged correctly” and was pushed to pay extra for FedEx to repackage it. At that point, it felt less about policy and more about being upsold unnecessarily. I ship frequently and have never experienced this at other FedEx locations or with other carriers. The inconsistency and repeated push to upcharge made the experience feel uncomfortable and, honestly, personal—especially since it was the same employee both times. I expect consistency, professionalism, and clear standards. Unfortunately, this location failed on all three during my recent visits.
• AN

  arnitta nicholson

  Dec 31, 2025
  3.0
  I normally go to this location to send stuff to my family but and I never had a problem but for some reason this time they need to add extra padding I should have stayed while they added the "extra" padding because normally they don't need to add it once my family received the package an item was missing which was the video game and key chain I sent.
• MM

  Miranda MIchel

  Nov 20, 2025
  5.0
  Excellent customer service !!!!!
• LA

  Lesli Avalos

  Nov 11, 2025
  1.0
  Monday I stoped to drop off a package THEY DIDNT TAKE IT because the BOX was not in a BOX 🤔… I go back today Tuesday SAAAME RUDE GUY (long hair glasses) helps me and tells me I hear that something moves can I open it I said yes He tells me we can’t take this there is room In here still you need to fill the space with paper we do provide it but we sell it? What the hell! Is the policy oh his stupid rules
• SS

  Scott

  Nov 4, 2025
  5.0
  Came in today with questions, they assisted with showing me the information I needed, Asia did an excellent job going into overdrive to exceed my expectations. She deserves the credit with what would have been no review.. she made me feel as if it’s worthy of making a note.. Way to go Asia you did a job well done.

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