United States Postal Service

3.0
162 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 151 W Superstition Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
151 W Superstition Blvd, Apache Junction, AZ
85120, United States

Hours

Reviews

3.0
162 reviews
5 stars
66
4 stars
14
3 stars
5
2 stars
13
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude staff, with some customers praising helpful employees while others report poor service and rudeness.

Delivery Issues

Numerous complaints about misdelivered packages, missing mail, and delays in package delivery were noted, leading to frustration among customers.

Long Wait Times

Many customers experienced long lines and slow service, with suggestions for better staffing during peak times.

Inadequate Communication

Customers expressed frustration over the inability to reach staff by phone and lack of clear communication regarding package status.

Overall Satisfaction

While some customers reported positive experiences, many others expressed dissatisfaction with the overall service and reliability of the post office.
  • MB
    Matthew Bolt
    Nov 6, 2025
    1.0
    Never answers the phone.
  • VC
    V C
    Aug 19, 2025
    1.0
    Don’t use this post office. I had the worse experience with this post office. I opened up a PO Box in January and since then they didn’t properly open my PO Box so they sent back about four or five of my packages. I had to run up here multiple times with tracking numbers trying to get them to stop sending my package back to Phoenix or back where it came from because they didn’t properly state that my post office box was open. And what’s even worse about this post office is not only have they screwed up my post office box for over six months now But they don’t like to deliver your packages same day. So if Amazon drop something off on Wednesday, they won’t let you pick it up until Thursday or Friday. You can’t get your packages same day here. Which is a joke because every other post office allows you to get your packages same day. They just withhold your mail here. And then on top of all that their 24 hour service is a joke. I’ve come up here multiple times with a priority mail box that’s supposed to have a machine here that I could scan and drop it off. Every time I use it, the scale doesn’t work. So not only do I have to get up during their business hours, I have to come deal with these people again. I’m so sick of dealing with the people here because they’re so incompetent and rude and bad at their job. Plus, they give you every excuse under the book not to do their job here. Now I have to get up in the middle of the day and to drop off a package here because yet again their machines don’t ever work here. I mean the list goes on here. Every time I show up here there’s another problem or another reason they don’t wanna do their job. I really wish there was a better post office that was in this area but I guess I’m gonna have to transfer everything back over to Mesa because Apache post office is a joke. I don’t even know how they survive this long without being shut down
  • MF
    Michelle Fabro
    Aug 11, 2025
    5.0
    The staff are always friendly. I will drive the extra miles for great service at this location.
  • DH
    Donald “Ducky” Harrison
    Sep 26, 2022
    4.0
    Quick
  • CC
    Cheryl
    Jan 21, 2015
    1.0
    They NEVER answer the phone, and deliver to wrong address often.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.