United States Postal Service

3.1
43 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 615 E Cooper Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
615 E Cooper Ave, West Memphis, AR
72301, United States

Hours

Reviews

3.1
43 reviews
5 stars
17
4 stars
6
3 stars
1
2 stars
3
1 star
16
  • GJ
    G J
    Dec 3, 2025
    1.0
    Tried to get passports at this location. Read online what we needed to bring. Took off work to make the appt time. Lady (also applying for passport) in front of us, was refused due to not having the proper paperwork. When it was our turn, same thing. I told the lady what their website says and she argued with me. Wouldn’t let us apply. I took the same paperwork into another post office with no problem. Filed a complaint, guess who called. The same rude worker that wouldn’t do her job in the first place.
  • TB
    tamiya Bowers
    Oct 2, 2025
    5.0
    When do they run
  • LW
    lillian white
    Sep 8, 2025
    4.0
    Good place.good service. 👍
  • EB
    Erica Brown
    Aug 31, 2025
    1.0
    I had a terrible experience here on August 15th trying to apply for my 16 year old passport. One of the ladies refused to process the application stating both parents needed to apply when the website stated one parent is suffice for minors 16 years old and up. She proceeded to show an outdated manual to support her claim after I informed the website shows differently. The worker was extremely rude and unprofessional. The passport application submitted was approved without both parents (like the website stated).
  • KG
    Kim Granger
    Apr 22, 2020
    1.0
    Mail carrier has not picked up my mail from my mailbox and y'all run everyday so my mail hasn't made it to the proper ppl yet it's been there 4 days with a stamp on it

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.