Brand Certified
United States Postal Service
2.4(192 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2811 Springdale Ave, Springdale, AR
72764, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2811 Springdale Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.4
192 reviews
5 stars
60
4 stars
5
3 stars
3
2 stars
8
1 star
116
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback on staff behavior is mixed; while some customers praised friendly and helpful employees like Kevin and Cheryl, others reported rude and unhelpful interactions.
Service Efficiency
Customers frequently mentioned long wait times and slow service, with some expressing frustration over staff not managing lines effectively.
Delivery Issues
Numerous complaints were made regarding undelivered packages, misdelivered mail, and poor handling of delivery instructions.
Customer Service
Many reviews highlighted poor customer service experiences, particularly with phone support and handling of complaints.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences, particularly praising specific staff members for their helpfulness and professionalism.
- RRRobert6 days ago5.0The friendliest, charming, efficient and overall the best in our Country as far as postal employees gold stars for everyone.
- SBSavannah BrownFeb 25, 20265.0Thank you for helping me with my delivery information over the phone Marco!
- JLJulissa lagunaFeb 21, 20261.0I had an appointment scheduled for my son passport at 9am. I get there and they were berly opening the building. I had a few lines to fill up my application form. IAN that was helping was very pushy/rude loud and sounding like he did not want to be there, told me that I had 1min to finish my application unwilling to help during my appointment 9-915am. He didn’t want to help me with my application which I had a few questions. Not only that he was very rude and pushy basically wanting us to leave during my appointment time he was very defensive about me asking why he wouldn’t want to help me during my appointment time. IAN who was supposed to help me during my appointments cut in my appointment to help others. We left the buildings at 9:15am exactly. He could have at least helped me answered my question instead of him arguing about my application not being ready. IAN is not a very nice friendly person. He looks like he does not want to work at the post office in Springdale,Ar. IAN ruined my entire day. Not because he wasn’t able to process my passport. But the way he acted towards me. He could have just helped me answered my questions. The only thing he helped with was to schedule another appointment during my appointment time. Thank you IAN for using my appointment time to reschedule for another day.
- LGLinh GarciaDec 29, 20251.0Incredibly rude staff and so slow!! I have to wait 20+ minutes every time I go!! I’ve gone a few times when I’ve been one of three people in line and still had to wait over 10 minutes just to be spoken to in an extremely rude manner
- PRPeyton RoseDec 5, 20251.0I had submitted a case on their website due to a package that stated it was delivered to a parcel locker but I had not received a key for the locker. When they called in regards to the case, Dina was extremely rude and defensive. She accused me of having lost the key to the locker when I had not received it in the first place. After saying multiple times I never received a key she spoke to her supervisor. She then came back saying they were going to bring the packages to our door and replace the lock on the locker. This leads me to believe they had placed the key in the wrong mailbox like I had said in the first place. She never once apologized for the inconvenience or mistake.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2811 Springdale Ave offer?
The post office offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, many post offices including this one accept first-time passport applications and can take your passport photo by appointment.
Do I need to schedule an appointment for passport services?
Yes, you typically need to schedule an appointment online for passport services, though some limited walk-in hours may be available.
What are the opening hours of this post office?
Monday to Friday: 9 AM – 5 PM; Saturday: 9 AM – 12 PM; Sunday: Closed.
How can I reserve a PO Box at this location?
You can reserve a PO Box online at the USPS website or apply in person with two valid IDs and a completed application.
Is there 24/7 access to the PO Boxes at this post office?
Most USPS locations provide 24/7 lobby access to PO Boxes, but check with this location for specific hours.
What nearby services are available around the United States Postal Service at 2811 Springdale Ave?
Nearby you can find other post offices, Walmart for retail and pharmacy needs, and beauty salons like AKM Salon and Elegant Nails.
Are there any healthcare facilities near the post office for quick visits?
Yes, nearby options include Rodriguez Dentistry, Children's Clinic at Springdale, and Northwest Pediatric Convenient Care.
What recreational or fitness options are near this post office?
Nearby recreational facilities include Springdale Recreation Center and A Fuller Life Fitness gym.
How can nearby businesses like Nationwide Mutual Insurance Company or Brown & Brown Insurance help me when visiting the post office?
If you need insurance services or advice related to shipping valuables or business logistics, these nearby agencies can assist you conveniently after your post office visit.
Brand Certified Facts from United States Postal Service
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