United States Postal Service

2.4
186 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2811 Springdale Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2811 Springdale Ave, Springdale, AR
72764, United States

Hours

Reviews

2.4
186 reviews
5 stars
57
4 stars
5
3 stars
3
2 stars
8
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting employees like Kevin and Cheryl for their professionalism and positive attitudes.

Long Wait Times

Several reviews mentioned long wait times and slow service, often due to understaffing or high customer volume.

Delivery Issues

Numerous complaints were made regarding undelivered packages, misdelivered mail, and poor handling of items, leading to frustration among customers.

Communication Problems

Customers expressed dissatisfaction with the lack of effective communication, particularly regarding phone support and the automated system.

Mixed Experiences

While some customers had positive experiences, others reported poor service and unprofessional behavior from certain staff members.
  • AJ
    Aidan Johnson
    Nov 7, 2025
    5.0
    Amazing staff! They're so helpful and kind in every encounter I've had with them!
  • KK
    Kassidy Kight
    Nov 4, 2025
    5.0
    They really helped me out with my service request after I accidentally sent a package to the wrong address.
  • EM
    Evan M
    Oct 9, 2025
    5.0
    Cheerful and professional staff. Couldn't have asked for more. Thanks Kevin and Ian
  • HG
    Hunter Glenn
    Oct 7, 2025
    1.0
    The post office sucks. This one sucks more than most
  • CB
    Courtney Bryan
    Sep 15, 2025
    1.0
    I don't understand why EVERY SINGLE TIME that i call, I cannot get through. The phone doesn't even ring. EVERY TIME!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.