United States Postal Service

3.1
39 reviews

About

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Visit your local Post Office™ at 600 W Academy Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
600 W Academy Ave, Searcy, AR
72143, United States

Hours

Reviews

3.1
39 reviews
5 stars
13
4 stars
6
3 stars
5
2 stars
0
1 star
15
  • JA
    Jeremy Alexander
    Oct 9, 2025
    1.0
    They close at 5 pm supposedly. I pulled up at 4:55 to find that they had already locked the doors and closed the curtains. After knocking on the door and getting no response, I yell out is anyone there? A lady yells back that they are closed. I say it is 4:57. She said they close by their computers time. Either she is lying or their comouter times need fixing. They certainly dont open their doors early, so I figured she's lying.
  • MC
    Mary Coleman
    May 26, 2023
    1.0
    Some of the staff here are really nice, but some are quite rude. I was really frustrated when I realized that it was cheaper to mail out packages at the Kensett location - I feel like pricing should be the same everywhere. Additionally, they never put the tracking/postage tag on a package I mailed out and then refused to refund me because they said I "received the service I paid for." Unless you're just buying stamps, I would recommend driving out to the Kensett USPS or another nearby location.
  • ML
    Ms Lyric
    Apr 27, 2020
    1.0
    As I sit here writing this review, I'm absolutely devastated by everything that has happened leading up to this.. I've been waiting for over a month for a letter from the IRS to arrive to my mom's po box, this letter would determine whether or not I get to receive the Pell Grant for my college education... We reopened her box specifically so we could receive this letter, due to the fact that the IRS automatically uses whatever address was last used when filing taxes... This post office reopened her box, accepted our payment, told us that they cancelled her forwarding request (which we found out later that they never did cancel it) We live 4+ hours away so they promised us that they would keep us up to date until the letter arrives so that we don't have to waste a drive down there for nothing... Now 1 month later they have closed the box for no reason, they refuse to accept any of her mail or update us on the arrival of the letter. At this point, it is far too late for me to request a new letter or take any other routes.. I'm now being forced to forgo my Pell Grant (cannot receive without that IRS letter) and pay for my schooling completely out of pocket. As a full time employee and a full time student this will really take a huge toll on me. This has been 2 months (total time spent on FAFSA and this specific letter/po box) completely wasted, useless. Time that I will never get back. Not only did they cause me to miss out on an entire years worth of financial aid but they have also caused my mom and I unnecessary stress, wasted our time and efforts, and promised to help us in ways that they never even attempted to follow through on.. She had a box through this location for at least 10 years before moving, we did everything correctly when reopening the box, only to suffer due to pure negligence on their end. I will never trust this location again, and you shouldn't either. They don't care about you or your family, they will screw you over in a split second and they won't think about it twice... Save yourself the stress and go somewhere else...
  • KJ
    Keryn Jansen
    Oct 18, 2017
    4.0
    Service is pretty quick and people are nice!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.